Onsite Service Team Leader for Key Accounts

MSC Industrial Supply Co.; Manchester; On-site; GBP 38,000 - 50,000; Full time

Job summary

A leading industrial supply company in Manchester is seeking an Onsite Service Team Manager to lead their Large Customer Operations Department. You will manage a team that services top customers, coordinate activities, and drive performance improvements. The ideal candidate will have strong interpersonal and problem-solving skills, a creative mindset, and a passion for developing others. Competitive benefits including 25 days of holiday, a pension scheme, and personal growth opportunities are offered.

Benefits

25 days of holiday plus Bank Holidays

Pension scheme matched up to 10%

Life insurance 6x annual salary

Discounted health cash plan

Private medical insurance

Qualifications

• Ability to manage relationships effectively.
• Strong problem-solving and agile learning skills.
• Proficiency in creating solutions within dynamic environments.
• High level of ambition and energy in activities.

Responsibilities

• Lead a team in the Large Customer Operations Department.
• Coordinate onsite customer activity with the resource planner.
• Create a performance-driven environment.
• Identify improvements for operational excellence.
• Conduct regular performance reviews with direct reports.
• Identify training needs to optimize team performance.

Skills

Interpersonal skills

Problem-solving

Creativity in solutions

Ambition and drive

Job description

A leading industrial supply company in Manchester is seeking an Onsite Service Team Manager to lead their Large Customer Operations Department. You will manage a team that services top customers, coordinate activities, and drive performance improvements. The ideal candidate will have strong interpersonal and problem-solving skills, a creative mindset, and a passion for developing others. Competitive benefits including 25 days of holiday, a pension scheme, and personal growth opportunities are offered.