Onsite IT Support Engineer — Microsoft 365 & Azure Expert

Dubizzle Limited; Brighton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading IT services firm in Brighton seeks an IT Onsite Technical Support Engineer to manage technical excellence on-site for clients. You will resolve incidents autonomously, conduct health checks, and mentor other engineers, focusing on Microsoft technologies. The role involves direct client interaction, proactive problem-solving, and driving service improvements in a collaborative team environment. A full UK driving license is essential for travel between sites.

Benefits

Ongoing training and certification support

Collaborative team culture

Opportunities for career progression

Qualifications

• Advanced troubleshooting skills for Windows environments.
• Strong experience with Microsoft 365 and Azure technologies.
• Exceptional problem-solving abilities in fast-paced environments.

Responsibilities

• Own and resolve first and second line support tickets autonomously.
• Tackle escalated incidents requiring advanced troubleshooting.
• Conduct proactive health checks and monitor security alerts.

Skills

Advanced troubleshooting skills for Windows 10/11

Deep knowledge of Microsoft 365 admin

Strong experience with Azure Active Directory

Hands-on proficiency with Microsoft Intune

Working capability with PowerShell scripting

Solid understanding of networking fundamentals

Experience with enterprise security tools

Exceptional analytical and problem-solving abilities

Strong customer service orientation

Calm professionalism under pressure

Tools

Microsoft 365

Azure

Endpoint Manager

ServiceNow

Job description

A leading IT services firm in Brighton seeks an IT Onsite Technical Support Engineer to manage technical excellence on-site for clients. You will resolve incidents autonomously, conduct health checks, and mentor other engineers, focusing on Microsoft technologies. The role involves direct client interaction, proactive problem-solving, and driving service improvements in a collaborative team environment. A full UK driving license is essential for travel between sites.