Onboard Security Team Leader — Lead Safety & Guest Experience

The Royal Yacht Britannia; City of Edinburgh; On-site; GBP 38,000; Full time

Job summary

An award-winning UK visitor attraction in Edinburgh seeks a Security Team Leader to manage and develop the security team, ensuring compliance with safety protocols. Key responsibilities include leading daily operations, monitoring CCTV, and providing exceptional customer service. Ideal candidates will have strong leadership skills, experience in a customer-facing role, and a commitment to maintaining high security standards. This role offers a competitive salary and diverse benefits, making it a wonderful opportunity for those looking to enhance their career in security management.

Benefits

10% employer pension contribution

6.6 weeks annual holiday

Life Assurance

Complimentary tickets

Staff discounts

Free car parking for staff

Qualifications

• Experience in security or a similar role is desirable.
• Strong leadership and team management skills are essential.
• Ability to communicate effectively under pressure.

Responsibilities

• Lead and develop the Security team.
• Ensure safety and security operations are followed.
• Engage with visitors and provide assistance.

Skills

Leadership skills

Communication skills

Customer service experience

Knowledge of Health & Safety regulations

Education

SIA Licence or equivalent

First Aid certification

Tools

CCTV systems

Access control systems

Incident reporting tools

Job description

An award-winning UK visitor attraction in Edinburgh seeks a Security Team Leader to manage and develop the security team, ensuring compliance with safety protocols. Key responsibilities include leading daily operations, monitoring CCTV, and providing exceptional customer service. Ideal candidates will have strong leadership skills, experience in a customer-facing role, and a commitment to maintaining high security standards. This role offers a competitive salary and diverse benefits, making it a wonderful opportunity for those looking to enhance their career in security management.