On-Site Sales Office Coordinator (Customer Support)

Hertfordshireonline; Ware; On-site; GBP 23,000 - 30,000; Full time

Job summary

A prominent lighting company located in Ware is seeking a Sales Office Coordinator to manage administrative and customer service tasks. This full-time on-site role entails ensuring accurate processing of orders, supporting the sales team, and enhancing customer satisfaction. The ideal candidate should possess excellent communication skills, have relevant experience in customer service or administration, and be proficient in MS Office and CRM software. Experience in the lighting or manufacturing industry is advantageous.

Qualifications

• Proven experience in customer service, administrative assistance, and sales support.
• Dedication to customer satisfaction and ability to meet deadlines.
• Experience in the lighting or manufacturing industry is a plus.

Responsibilities

• Responsible for a range of administrative and customer service tasks.
• Ensure timely and accurate processing of customer orders.
• Provide support to the sales team and respond to customer queries.

Skills

Communication skills

Customer service experience

Administrative assistance

Attention to detail

Proficiency in MS Office

Familiarity with CRM software

Job description

A prominent lighting company located in Ware is seeking a Sales Office Coordinator to manage administrative and customer service tasks. This full-time on-site role entails ensuring accurate processing of orders, supporting the sales team, and enhancing customer satisfaction. The ideal candidate should possess excellent communication skills, have relevant experience in customer service or administration, and be proficient in MS Office and CRM software. Experience in the lighting or manufacturing industry is advantageous.