On-Site EUC Engineer — End-User IT & Asset Guardian

Zenzero Solutions Ltd; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider in Coventry is seeking an End User Computing Engineer. This role involves providing first-line support by troubleshooting and resolving technical issues while ensuring secure configuration and accurate IT asset documentation. The ideal candidate will have experience with MDT, Apple business manager, and Google Workspace, alongside strong collaboration and mentoring skills to improve team capabilities. Join us to enhance user experience and optimize IT processes.

Qualifications

• Experience in providing technical support and troubleshooting.
• Familiarity with asset management and IT security best practices.
• Ability to coach and mentor team members.

Responsibilities

• Provide first-line support by troubleshooting technical issues.
• Maintain secure configuration and documentation of IT systems.
• Control IT assets ensuring tracking and management.
• Verify location and state of IT assets for compliance.
• Support activities aimed at improving development processes.
• Identify deficiencies in workflows and systems.
• Coach and mentor associates to enhance team capabilities.
• Collaborate with IT teams to improve support processes.

Skills

MDT

Apple business manager

Google Workspace

Job description

A leading IT solutions provider in Coventry is seeking an End User Computing Engineer. This role involves providing first-line support by troubleshooting and resolving technical issues while ensuring secure configuration and accurate IT asset documentation. The ideal candidate will have experience with MDT, Apple business manager, and Google Workspace, alongside strong collaboration and mentoring skills to improve team capabilities. Join us to enhance user experience and optimize IT processes.