Office Service Ambassador NEW Rapport Posted today £28,000 per year London Reception/Concierge

Compass Group; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading service provider in the Greater London area is seeking an Office Service Ambassador to support client interests and internal teams. The part-time role (32 hours/week) involves proactive client-area assistance, managing office tasks like printing and correspondence, and providing excellent service. Ideal candidates will have strong customer service skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. Opportunities for personal and professional growth are available.

Benefits

Travel and grocery discounts

Contributory pension scheme

Wellness programs

Employee Assistance Program

Learning and development opportunities

Community volunteering day

Qualifications

• Demonstrate strong customer service and interpersonal skills.
• Communicate effectively, both in writing and verbally.
• Be proficient in Microsoft Office Suite.
• Exhibit strong organisational and time management skills.

Responsibilities

• Provide client-area support and respond to office requests.
• Handle printing, scanning, reprographics, and document binding.
• Monitor and respond to emails.
• Replenish stationery in copy and meeting rooms.
• Assist with meeting room setups, including moving furniture.
• Manage courier bookings, franking, and internal post distribution.

Skills

Customer service

Interpersonal skills

Effective communication

Microsoft Office Suite

Organisational skills

Time management

Job description

We are looking for a Office Service Ambassador to join our award-winning Rapport team, based in the client's offices near St Paul's. Our client is one of the largest law firms in the world, and you will play a key role in creating unique experiences through remarkable service to every guest and support to internal employees.

Type of Contract - Part-time, 12 month fixed term role (32 hours per week)

Hours - Monday to Thursday on a shift rota basis from 7 AM to 7 PM.

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future:Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community:Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Provide client-area support and respond to office requests.
• Handle printing, scanning, reprographics, and document binding.
• Monitor and respond to emails.
• Replenish stationery in copy and meeting rooms.
• Assist with meeting room setups, including moving furniture.
• Manage courier bookings, franking, and internal post distribution.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Demonstrate strong customer service and interpersonal skills.
• Communicate effectively, both in writing and verbally.
• Work well independently and as part of a team.
• Be proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Exhibit strong organisational and time management skills.
• Handle multiple tasks efficiently in a fast-paced environment.
• Maintain a professional appearance and uphold confidentiality.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.