Night Front Desk & Guest Experience Lead

BOXPARK; Blackburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company seeks a Night Auditor in Blackburn, England. The role involves welcoming guests, handling check-ins and outs, and completing night audits. Ideal candidates are professional, friendly, and possess excellent communication skills. Experience in front-of-house roles is preferred, but not mandatory. The position requires working night shifts and independence. Competitive pay, development opportunities, and employee benefits are included.

Benefits

Competitive pay

Team Member discounted stays

Continuous learning opportunities

Free employee assistance program

Additional annual leave

Service bonus for long service

Uniform provided

Qualifications

• Previous experience in a front-of-house position is ideal but not essential.
• Willingness to work night shifts and handle responsibilities with little supervision.

Responsibilities

• Check guests in and out using the front office system.
• Handle queries and provide information to guests.
• Complete night audits and security observations.
• Maintain guest welfare during night shifts.

Skills

Enthusiastic and personable

Excellent telephone manner

Trustworthy

Ability to work independently

Job description

A hospitality company seeks a Night Auditor in Blackburn, England. The role involves welcoming guests, handling check-ins and outs, and completing night audits. Ideal candidates are professional, friendly, and possess excellent communication skills. Experience in front-of-house roles is preferred, but not mandatory. The position requires working night shifts and independence. Competitive pay, development opportunities, and employee benefits are included.