NHS 111 Health Advisor - Meaningful Work in Milton Keynes

NHS; Milton Keynes; On-site; GBP 13,000; Full time

Job summary

A healthcare service provider seeks a full-time NHS 111 Health Advisor in Milton Keynes. Candidates will support the public with various medical situations, requiring strong communication and emotional resilience. The role entails managing calls for emergencies, caring for patients, and providing needed information while working in a dynamic environment. Training will be offered, making this a great opportunity for those eager to make a difference.

Benefits

Competitive hourly rate of £12.75

Unsocial hour payments

27 days holiday entitlements, increasing with service

NHS Pension Scheme

Professional development opportunities

Employee Assistance Programme

Qualifications

• Good all-round education or equivalent demonstrable experience required.
• Must be over 18 years of age for safeguarding reasons.
• NHS Pathways training is necessary.

Responsibilities

• Handle a variety of calls while managing emotional resilience.
• Provide support for individuals facing medical issues.
• Assist with mental health crises and minor injuries.

Skills

Experience in customer/patient services

Ability to handle stressful situations

Geographical knowledge of the operational area

Communication skills

Experience using a computerised system

Education

2 GCSEs at grade 4 or above including English

NHS Pathways Trained

Job description

A healthcare service provider seeks a full-time NHS 111 Health Advisor in Milton Keynes. Candidates will support the public with various medical situations, requiring strong communication and emotional resilience. The role entails managing calls for emergencies, caring for patients, and providing needed information while working in a dynamic environment. Training will be offered, making this a great opportunity for those eager to make a difference.