Newcastle Customer Field Technician — Install & Repair CPE

NBN Co; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading telecommunications company is seeking a Customer Field Technician located in Newcastle. In this full-time role, you will be responsible for the installation, repair, and maintenance of nbn products and services. The ideal candidate will possess exceptional customer service skills, a clean Driver’s License, and relevant experience in cabling. This permanent position encourages flexible hours, and the successful candidate will work directly with customers to enhance their experiences. Join us in transforming Australia’s digital landscape!

Benefits

Flexible work environment

Diversity and Inclusion programs

Paid parental leave

Qualifications

• Experience in installation and maintenance of cabling networks is preferred.
• Strong commitment to delivering exceptional customer service.
• Ability to work autonomously and manage time effectively.

Responsibilities

• Install and maintain nbn products and services.
• Perform fault diagnosis and repair on nbn cabling networks.
• Ensure excellent customer service during all field tasks.

Skills

Customer service skills

Communication skills

Cabling experience

Education

Current and clean Driver’s License

Job description

A leading telecommunications company is seeking a Customer Field Technician located in Newcastle. In this full-time role, you will be responsible for the installation, repair, and maintenance of nbn products and services. The ideal candidate will possess exceptional customer service skills, a clean Driver’s License, and relevant experience in cabling. This permanent position encourages flexible hours, and the successful candidate will work directly with customers to enhance their experiences. Join us in transforming Australia’s digital landscape!