Network and Systems Technician (level 2-3)

Valmetal Group; Grantham; On-site; GBP 32,000 - 42,000; Full time

Job summary

A technology firm is seeking a Network and Systems Technician to manage and support their IT infrastructure. Responsibilities include providing user support, ensuring system security, and configuring workstations. Ideal candidates should have a college diploma in computer science, a minimum of 1 year of IT experience, and be bilingual. The company offers flexible work hours, generous vacation policies, and comprehensive benefits including a retirement plan.

Benefits

Flexible schedule with work–life balance

Up to 5 weeks of vacation

Group insurance plan

Qualifications

• Minimum 1 year of IT experience related to this role.
• Bilingual, both written and spoken.
• Knowledge of wired and wireless networks.

Responsibilities

• Provide service to users of office automation software.
• Support production team on IT systems.
• Ensure optimal use and security of IT infrastructure.

Skills

User support and problem-solving

Knowledge of network protocols

Wired and wireless networks

Active Directory management

Automation with PowerShell

Virtual machines (VMware)

Education

College diploma in computer science or related field

Tools

Microsoft Office 365

Microsoft SQL Server

Job description

Network and Systems Technician (level 2-3)

Saint-Germain-de-Grantham

3 weeks of vacation at hiring

Have a diploma of vocational studies in computer science and experience in network and systems management? Enjoy problem-solving and working with customers? We have the ideal position. Send us your application now!

Responsibilities

• Provide service and support to users of office automation software and information systems, and handle IT requests from staff members
• Provide service and support to the production team on computer and network systems, including system enhancements
• Ensure the optimal use of existing technologies, maximize their efficiency, and ensure their evolution
• Prioritize IT requests from users and meet deadlines
• Ensure the availability, operation, maintenance, security, and development of IT infrastructure, including the telecommunications network, computer equipment, information systems, office software, Internet services, and the central telephone system
• Support and advise the company's various customers in analyzing their needs, recommend solutions and technological orientations, and ensure their integration
• Ensure data and software security
• Monitor operating system and software updates
• Prepare and maintain automation plans for IT systems management, including workstations, user accounts, etc.
• Define, monitor, and ensure compliance with standards
• Configure, install, and maintain computer workstations (offices and plants)
• Ensure quality service for all IT operations
• Ensure the creation of procedures and documentation for our computer systems and networks
• Manage, maintain, and improve the surveillance, alarm, and telephone systems

Benefits

• Closely follow new technological developments in the market
• Train users on software or work methods as needed
• Flexible schedule with work hours that support work–life balance
• Friday afternoons off year-round
• Up to 5 weeks of vacation per year, including 3 weeks starting at hiring
• Group insurance plan
• 13 paid holidays
• Retirement plan with employer contributions

Qualifications

• College diploma in computer science or related field OR equivalent with professional experience
• Minimum 1 year of IT experience with this role and associated tasks
• Experience in user support and problem-solving related to application use
• Knowledge of network protocols used to transmit and retrieve information between computers
• Knowledge of wired and wireless networks, network operating systems, and security systems
• Able to program certain task automation actions to reduce wasted time
• Knowledge of the languages used to automate tasks, extract data, etc. e.g.: PowerShell (asset)
• Familiarity with hypervisors and virtual machines (VMware)
• Mastery of Active Directory management, including group creation, access rights management, user creation, etc.
• Familiarity with the technologies and platforms of Microsoft Office 365, Microsoft Windows, Microsoft SQL Server, RDS, etc.
• Bilingual, both written and spoken (a must)

Work atmosphere

• Diversity and inclusion.
• Stimulating family atmosphere.
• Fun, dynamic, and supportive.
• Unlimited employees' recognition

Valmetal has a policy of non-discrimination in hiring.