Multiskilled Banking Advisor – Carmarthen (Full Time)

Nationwide Building Society; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A financial services institution is seeking a Customer Representative to provide exceptional service across various channels. You will assist customers with transactions, digital banking, and handle calls. This role requires building meaningful relationships and you're expected to thrive in a dynamic environment. The position is full-time (35 hours) with excellent training opportunities and employee benefits in Worcester, England.

Benefits

Private medical insurance

Competitive pension

Annual performance related bonus

Training and development

Volunteering days

Qualifications

• Experience in customer-facing roles, ideally in financial services.
• Comfortable using digital banking tools and applications.
• Ability to build meaningful relationships with customers.

Responsibilities

• Support customers with transactions and inquiries across various channels.
• Handle inbound calls on savings line on closure days.
• Actively participate in training and personal development.

Skills

Customer service

Communication

Digital tools usage

Teamwork

Job description

A financial services institution is seeking a Customer Representative to provide exceptional service across various channels. You will assist customers with transactions, digital banking, and handle calls. This role requires building meaningful relationships and you're expected to thrive in a dynamic environment. The position is full-time (35 hours) with excellent training opportunities and employee benefits in Worcester, England.