Mini Business Manager

BMW; Borehamwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company located in Borehamwood is seeking a MINI Business Manager to drive the sales of finance and insurance products. The successful candidate will be experienced in delivering outstanding customer experiences and must possess a valid UK driving licence. The role entails developing sales strategies and ensuring compliance with regulations while collaborating with the sales team to achieve targets. A competitive salary and a range of rewarding benefits are offered.

Benefits

33 days annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

Paid volunteer day

Training and development opportunities

Qualifications

• Solid experience in offering finance and insurance solutions to customers.
• Proven expertise in managing the end-to-end sales process.
• Valid UK driving licence required.

Responsibilities

• Drive the sale of finance and insurance products.
• Identify opportunities to increase profitability.
• Ensure compliance with regulatory processes.
• Deliver exceptional customer service.

Skills

Experience in finance and insurance solutions

Sales process management

Outstanding customer experience delivery

Communication and interpersonal skills

Organisational skills

Job description

Brand MINI Careers Contract Type Permanent Hours Full-time Business Area Managerial Salary Competitive

Group1 Borehamwood is looking for a MINI Business Manager.

Your role

What you’ll do day to day:

• Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
• Identify opportunities to increase profitability through upselling finance & insurance products
• Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
• Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
• Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
• Deliver exceptional customer service, fostering loyalty and generating referrals
• Maintain organised administration and uphold housekeeping standards for a professional work environment

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
• Proven expertise in supervising and managing the end-to-end sales process
• Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
• Adaptable approach to tailoring finance packages that meet individual customer needs
• Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
• Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
• Must hold a valid UK driving licence

Rewards

What we can offer you:

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.