Microsoft 365 & Azure Success Manager

Softcat plc; Marlow; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

A leading technology solutions provider is seeking a Microsoft Technical Success Manager to help customers maximize their Microsoft investments. The role involves engaging with enterprise customers, providing technical guidance, and developing Microsoft adoption strategies. Ideal candidates will have experience in customer-facing roles, a strong understanding of Microsoft 365, and effective communication skills. Flexible work arrangements, including hybrid options, are available. This position offers a competitive salary and comprehensive benefits package.

Benefits

Pension

Share incentive plan

Life Assurance

Holiday

Trips

Vouchers

Partner/family Benefits

Maternity, Paternity and Adoption support

Qualifications

• Comfortable engaging with customers both face‑to‑face and virtually.
• Ability to clearly explain technical concepts in an approachable way.
• Solid IT foundation or equivalent practical experience.

Responsibilities

• Supporting customer engagements providing technical guidance.
• Developing and delivering Microsoft technical roadmaps.
• Owning technical engagements end‑to‑end for customers.
• Collaborating with Customer Success and technical teams.
• Tracking engagement activity in CRM systems.

Skills

Experience in technical, customer‑facing roles

Strong understanding of Microsoft 365

Effective communication skills

Flexibility and willingness to travel

Job description

A leading technology solutions provider is seeking a Microsoft Technical Success Manager to help customers maximize their Microsoft investments. The role involves engaging with enterprise customers, providing technical guidance, and developing Microsoft adoption strategies. Ideal candidates will have experience in customer-facing roles, a strong understanding of Microsoft 365, and effective communication skills. Flexible work arrangements, including hybrid options, are available. This position offers a competitive salary and comprehensive benefits package.