Mental Health Team Manager - Supported Housing

Response; Wallingford; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading support service provider in Wallingford is seeking a Mental Health Team Manager for its Cholsey Supported Housing Project. The role involves overseeing daily operations, managing a team, and ensuring high-quality support for individuals with mental health diagnoses. Ideal candidates should have strong management skills and experience in safeguarding practices. The position offers a competitive salary, career development opportunities, and a supportive work environment.

Benefits

Competitive salary

Access to training and development

Employee Assistance Programme

Cycle to Work Scheme

Enhanced parental leave

Blue Light Card discounts

Qualifications

• Strong experience managing a team.
• Basic knowledge of safeguarding and mental health.
• Strong planning and management skills.

Responsibilities

• Oversee daily operations of the service.
• Manage complex cases and staff.
• Conduct audits and ensure safety standards.

Skills

Team management

Planning

Communication

Safeguarding knowledge

Job description

Mental Health Team Manager – Cholsey Supported Housing Project

£31,200 - £36,400 per annum (Salaries vary depending on experiences)

Contract Type

Permanent, Full Time – 37 hours per week, Monday – Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role.

Location

Cholsey, Oxfordshire

We are recruiting a Team Manager for our 10-bed Cholsey Service, a 24-hour, 7-day-a-week supported accommodation service for individuals with acute mental health diagnoses. This longer-term living service provides intensive, trauma-informed support tailored to each resident’s recovery journey. The role is ideal for someone experienced in managing spot placements and passionate about complex case management, tenancy sustainment, meaningful activity, and progression in daily living skills.

Role Overview

You will be responsible for the day-to-day management of the service, ensuring the team delivers bespoke support packages aligned with individual needs. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable.

Key Responsibilities

• Oversee daily operations and ensure support plans promote dignity, choice, and independence
• Manage complex cases and upscale serious concerns to clinical teams
• Facilitate move-ins, manage voids, and coordinate with brokerage and housing teams
• Lead reflective practice following serious incidents
• Supervise and develop staff, manage rotas, recruitment, and training compliance
• Create and manage rotas to ensure adequate staffing across the 24/7 service
• Conduct audits, spot checks, and ensure health & safety standards
• Oversee medication checks and safeguarding processes
• Advocate for residents in clinical consultations and support benefit access

Person Specification

Further detail can be viewed in the Job Description. Even if you don’t have all the specifications below, please still apply as we would welcome a conversation with individuals with experience in different sectors.

Essential

• Strong experience managing a team
• Basic knowledge of safeguarding, mental health, and team development
• Strong planning, communication, and management skills

Why join us?

• Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational
• Make a real difference in the lives of vulnerable adults
• Access to training, development, and career progression
• Supportive management and collaborative working environment
• Competitive salary and pension scheme
• 24/7 Employee Assistance Programme (EAP)
• Cycle to Work Scheme
• Enhanced maternity, paternity and adoption leave
• Access to Blue Light Card discounts
• Opportunities for secondments and internal progression

If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date -

All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.