Membership & Guest Experience Concierge

Better; Abingdon; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading leisure organization is seeking a passionate Concierge to join their team in Abingdon, UK. This role focuses on providing exceptional customer service and handling membership enquiries. As a Concierge, you'll be the first point of contact for customers, manage transactions, and support various activities at the centre. The position offers flexible working arrangements and numerous employee benefits, including discounted leisure centre memberships and a commitment to career progression within a valued community-focused team.

Benefits

Pension scheme

Health Assurance

Discounted leisure centre membership

Access to a counselling service

Free annual eye tests

Qualifications

• Can-do attitude with a focus on customer service.
• Experience in administration preferred.
• Cash handling experience is essential.

Responsibilities

• Be the first point of call for customers.
• Answer incoming calls and handle transactions.
• Deliver first-class customer service and sell memberships.

Skills

Customer service focus

Team player

Good IT skills

Communication skills

Numerical skills

Positive attitude

Job description

A leading leisure organization is seeking a passionate Concierge to join their team in Abingdon, UK. This role focuses on providing exceptional customer service and handling membership enquiries. As a Concierge, you'll be the first point of contact for customers, manage transactions, and support various activities at the centre. The position offers flexible working arrangements and numerous employee benefits, including discounted leisure centre memberships and a commitment to career progression within a valued community-focused team.