Member Service Representative

Battle River Treaty 6 Health Centre; Torquay; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused financial institution in England is seeking a Part-Time Member Service Representative to join their team in Torquay & Tribune Branches. The successful candidate will love helping people, provide financial advice, and thrive in a collaborative environment. This role offers competitive compensation, great benefits including a matched pension, and opportunities for career development. Whether you're experienced or new to finance, training will be provided to ensure your success.

Benefits

Competitive compensation

7% matched pension

Health and dental benefits

Paid vacation and sick days

Career development opportunities

Qualifications

• Motivated and friendly personality.
• Dependable and organized approach to work.
• Willingness to learn new systems.

Responsibilities

• Provide friendly and practical financial advice to members.
• Solve problems to create positive member experiences.
• Identify member needs and refer to specialists as necessary.

Skills

Excellent communication skills

Interpersonal skills

Time management

Problem-solving

Comfort with computers

Job description

If you are interested in becoming part of our team please submit yourresume, in confidence, on or before January 2, 2026, via email, ormailto:Radius Credit UnionBox 339Ogema, SK S0C1Y0Attn: Michelle Leonard, HR & Marketing Coordinator

Application Information

Employer Name:
Radius Credit Union Limited

Looking for more than just a job? Join a team where your work matters where youll build real relationships, grow your career, and help shape the future of your community, one member at a time. Radius CU is seeking a Part-Time Member Service Representative (MSR) to work in our Torquay & Tribune Branches. This position will begin at a minimum 40% and will be scheduled as required between the two branch locations, with the potential for increased hours after review in April 2026.

You’ll thrive in this role if you:

• Love helping people and providing friendly, practical financial advice
• Enjoy solving problems and creating positive member experiences
• Take pride in accuracy, organization, and keeping things running smoothly
• Work well independently and as part of a supportive team
• Are confident identifying member needs and referring to a specialist when needed
• Are eager to learn, grow and adapt in a fast-paced environment

What you bring to the team:

Were looking for someone whos motivated, friendly, and ready to jump in. While experience or education in the financial industry is an asset, its not required were happy to train the right person.

You should also have:

• Excellent communication and interpersonal skills
• A dependable, organized approach to your work
• Solid time management and the ability to adapt in a fast-paced setting
• Comfort with computers and a willingness to learn new systems
• A desire to grow your career while making a positive impact in your community

Whats in it for you?

• Competitive compensation structure plus Variable Incentive Pay
• Amazing Benefits including 7% matched pension, health, dental and other short & long-term benefits
• Career Development we support your goals with training and opportunities
• Work-Life balance enjoy paid vacation, sick days and family leave
• A place to grow together belong to a team that supports each other & their community

To view the full posting visit www.radiuscu.com/careers/