Meetings and Cinema Assistant

Gloucester Services; Gloucester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A hospitality services provider is seeking a Cinema and Events Assistant in Gloucester, UK. This role involves coordinating meetings and supporting cinema operations to ensure a welcoming environment for customers. Candidates should display a positive attitude and a commitment to customer service. Previous hospitality experience is welcomed, but full training will be provided. This is an opportunity to work in a dynamic environment as part of a dedicated team.

Qualifications

• Positive 'can do' mindset with a passion for customer service.
• Willingness to learn about products and services.
• Experience in a hospitality environment is a plus, but not required.

Responsibilities

• Act as point of contact for meeting clients and customers.
• Set up and clear meeting spaces.
• Provide on-site support for meetings and cinema.
• Help maintain high service standards.

Skills

Customer service

Communication

Teamwork

Job description

At Rheged, our meetings and events program is growing and we are looking for a new Cinema and Events Assistant tocreate memorable experiences for our visitors, while working hard together as a team. We’re looking for someone who shares our values of Warmth, Graft and Courage to join us in supporting the smooth running of our meetings, events and cinema services.

As our Meetings & Cinema Assistant, you’ll play a key part in ensuring every customer feels welcome and well looked after. You’ll coordinate meetings from start to finish, working closely with catering, cinema and operations teams to deliver seamless service. You’ll also support our cinema offer, from projection and guest seating to keeping the space clean and inviting.

Responsibilities

• Act as the friendly, professional point of contact for meeting clients and customers
• Set up, refresh and clear meeting spaces
• Provide on-site support, including food service and basic technical help in the meeting rooms (training given)
• Help open and close our cinema and Rheged, seat customers and assist with projection equipment
• Support colleagues to maintain the highest service standards
• Work with the Meeting Host Service Leader to plan and execute our range of events.

Qualifications

You should have apositive ‘can do mindset, a passion for delivering great customerservice and a willingness to learn about our products.If you have previousexperience in a hospitality environment that's great but don't worry if youdon't. We offer full training to get you up to speed and give youknowledge of all our products and how we work at the WestmorlandFamily.