Meeting & Events Manager (Fixed term)

Dalata Hotel Group; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality group in Manchester is seeking a dynamic individual for a Meeting & Events Sales Manager role. You will maximize sales potential and support the Director of Sales & Marketing, fostering an inclusive and growth-oriented team. Candidates should possess at least 2 years of managerial experience in a similar role and strong selling skills. Joining this team offers career development opportunities in a thriving environment.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee Assistance Programme

Qualifications

• 2 years managerial experience in a Meeting & Events Sales Manager role.
• Experience with Opera System is advantageous but not essential.
• Experience within the hospitality industry is advantageous but not essential.

Responsibilities

• Maximise sales potential and achieve meeting room sales budget.
• Provide support to the Director of Sales & Marketing.
• Maintain compliance with all procedures and company regulations.

Skills

Managerial experience in Meeting & Events Sales

Interpersonal skills

Strong selling skills

Customer service experience

Excellent command of English

Tools

Opera System

Job description

Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Reporting directly to the Cluster Director of Sales, you will be responsible for maximising the sales potential and achieving the meeting room sales budget of the hotel.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 extra days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Job

1. 1. Review function sheets on a Monday with the Executive (prior to Operations Meeting on Wednesday)
   2. Daily Checking of PMs to ensure all is in order
   3. Morning catch-up with the Executive, review that day’s diary, any appointments/ meetings and what prep is required
   4. Support on quoting when required
   5. Weekend Handover email with Sheets – send an email with Saturday / Sunday and Monday’s daily sheets
   6. Spot checking weekly of the Executive’s bookings to ensure all information of bookings being entered and listed correct re Notes etc
   7. Attend the Weekly Operations’ meeting
   8. Daily check of the Events inbox to review what quotes have been sent / what enquiries are in the inbox, this is to be done each morning before the team arrive to get an overview of the day’s enquiries, also check sporadically throughout the day.

Principal Accountabilities

Team

1. Leading by example - actively promote a positive attitude throughout the hotels, be visible, approachable, supportive and with the team at the right times.
2. Training Culture – to drive engagement and efficiency within the team also personally ensures that all team members receive financial and any applicable statutory training. To encourage attendance at training as listed on the company training calendar.
3. Compliance - Ensure all legal, statutory and company HR regulations and policies are followed to safeguard the team, our owners and the company.
4. Developing as a leader - have a personal development plan that reflects your ambitions and goals to grow as a person and a leader. Also attend and complete all required mandatory legal and company-based training
5. Catch the Team doing things right - share the behaviour you expect and the required performance level then actively set out to recognise and reward great guest interactions, team work and activity above and beyond.

Support

1. Providing support to the Director of Sales & Marketing including cover in the DOS absence as well as the wider Hotel management Team.
2. Assisting with weekly sales & marketing reporting and forecasting within Company deadlines.
3. Contributing pro-actively to the overall hotel management:

• Maintaining the control environment by providing guidance and training to managers and staff.
• Ensuring a focus on cost management by working with the wider hotel team to ensure understanding of KPI reporting.

1. Ensuring compliance with all procedures, highlighting any issues or non-compliance as necessary.
2. Attending and participating in relevant meetings on a daily, weekly and monthly basis.
3. Maintaining open communication always.

What You Will Need

• 2 years managerial experience in a Meeting & Events Sales Manager role
• Experience with Opera System is advantageous but not essential
• Experience within the hospitality industry is advantageous but not essential
• Experience working with customers
• An excellent command of the English language
• Possess the ability to see an opportunity and act on it to secure revenue for the Hotel.
• Strong selling and interpersonal skills.

About Us

Dalata Hotel Group – We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.