Mansfield - Branch Operations Manager

Minorfern Ltd; Mansfield; On-site; GBP 35,000; Full time

Job summary

A family-run business in Mansfield is seeking a manager to lead a dynamic team focused on customer service and branch growth. You will join a supportive atmosphere that promotes personal and professional development through training. Requirements include leadership qualities, a calm demeanor under pressure, and a positive attitude. The role offers a competitive salary and various employee perks, including discounts and additional holidays for long service. Join us where your contributions truly matter.

Benefits

Discounts on retail, gyms, travel, entertainment

Company-branded uniform

24/7 employee advice line & GP phone access

Death in Service cover

Extra holidays for long service

Qualifications

• High level of leadership qualities to manage the warehouse and logistics team.
• Interest in cars or previous experience in sales/advice work.
• Able to stay calm under pressure.
• Team-first attitude.

Responsibilities

• Manage a team and provide high-level customer service.
• Ensure profit and growth of the branch.
• Participate in the SDL Sales Academy for comprehensive training.

Skills

Leadership qualities

Interest in cars/mechanics

Calm under pressure

Positive, reliable attitude

Tools

MAM software

Job description

Join a family-run business where your work genuinely matters

Salary: £35,000 per year

Hours: 45 hours per week (Mon–Fri) + alternate Saturdays

Location: Mansfield

⭐ Be part of something real

At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.

We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.

🔧 What you’ll be doing

This is a hands-on role at the heart of our branch. You’ll be managing a thriving team, offering a high level of customer service and ensuring that profit and growth of the branch is at the forefront of the business

If you enjoy all things operations, helping develop people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.

✔ Who we’re looking for

You don’t need motor factor experience - we’ll train you. We’re looking for someone who:

• Has a high level of leadership qualities to manage the warehouse, drivers and logistics team
• Has an interest in cars/mechanics or previous experience in sales/advice work
• Stays calm under pressure
• Brings a positive, reliable, “team-first” attitude

Experience with MAM or similar software is helpful, but not essential.

Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands-on product and systems training.

We promote people based on attitude and performance, not how long they’ve been here. For example:

• Jordan joined with no experience and is now a Branch Supervisor
• Hannah moved from retail and is now a Senior Sales Advisor

Your progression is genuinely in your hands.

⭐ What we offer

Alongside a competitive salary, you’ll receive:

• Discounts on retail, gyms, travel, entertainment and more
• Company-branded uniform
• 24/7 employee advice line & GP phone access
• Death in Service cover
• Extra holidays for long service

And above all - a stable role in a friendly, growing business that values what you do.

• 45 hours per week
• Monday–Friday between 7am–6pm
• Every other Saturday (5 hours)

SDL Car Parts are working exclusively with AKA Recruitment. If your CV matches the role, we’ll be in touch to discuss next steps.