Managing Consultant EUPS

SHL Group; Elmbridge; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading professional services firm in Thames Ditton, United Kingdom is seeking a Managing Consultant to enhance customer relationships and deliver projects. In this dynamic role, you will work closely with Account Managers and drive continuous improvement initiatives. The ideal candidate will possess a B.Sc or Master's degree in psychology, along with strong knowledge of SHL’s solutions and experience with complex project leadership. A competitive benefits package and a hybrid working environment are offered.

Benefits

Employee benefits package

Support and coaching for career success

Fun and flexible workplace

Qualifications

• Strong knowledge of SHL’s solutions offering and experience leading complex projects.
• Expertise in AC/DC design and implementation.
• Experience presenting to senior stakeholders.

Responsibilities

• Proactively guide and coach on project deliverables.
• Partner with Account Managers for customer needs.
• Work towards continuous improvements in project completion.

Skills

Project Delivery

Customer Relationship Management

Consulting Agility

Driving Continuous Improvement

Statistical analysis and interpretation

Education

B.Sc or Master's degree in psychology or relevant discipline

Job description

Information provided during the application process will be processed and managed in accordance with our Privacy Policy. You can view this policy here.

Full details of the job.

Location: Thames Ditton Office, United Kingdom.

Job Description

Make each day count and contribute to a workplace revolution

SHL, science that changes lives and livelihoods

Are you passionate about professional services and enjoy delivering world class customer service? SHL are looking for their new Managing Consultant and would love to speak with you. In this role you will be part of European Professional Services, designing and delivering solutions and services that are driven by industry best practices and that positively impact customer business objectives and partnerships.

There is a huge investment in SHL currently so there’s no better time to become a part of something transformational.

A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. Hybrid working is available.

What you will be doing:

• Project Delivery: Proactively guide and/or coaches on PS deliverables in large, complex projects or programmes
• Customer Relationship Management: Partners with Account Managers to assist intricate customer relationships, developing relationships, helping customers define needs
• Consulting Agility: Effectively guides customers through project delivery, ambiguous and evolving customer needs
• Driving Continuous Improvement: Works with delivery and commercial teams to drive improvements in the scoping and completion of projects/deliverables
• Analyses and/or interprets outputs of complex quantitative datasets and qualitative information across multiple projects for a customer "

What we are looking for from you:

• Bsc or Masters degree in psychology in relevant discipline
• Strong knowledge of SHL’s solutions offering and has successfully led on large or complex projects across TA and TM solutions (configuration, design, delivery)
• Expertise in AC/ DC design and implementation
• Competency framework design and implementation and statistical analysis and interpretation
• Experience in presenting and interacting with internal and external senior stakeholders

Desirable:

• A track record of establishing and maintaining formal or informal coaching relationships with other consultants
• Evidence of supporting pre-sales (though upselling and cross-selling).
• Experience in presenting and interacting with internal and external senior stakeholders

Get in touch:

Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable Talent Acquisition team. Choose a new path with SHL.

Closing date for applications: 5th January 2026

About Us

• We unlock the possibilities of businesses through the power of people, science and technology.
• We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
• When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

What SHL can offer you

• Employee benefits package that takes care of you and your family.
• Support, coaching, and on-the-job development to achieve career success
• A fun and flexible workplace where you’ll be inspired to do your best work (find out moreLifeAtSHL )
• The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.