Luxury Student Living Concierge (7am–9pm)

Vita Group; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury accommodation provider in Manchester is seeking a Customer Service Assistant to offer exceptional service to students. The role includes welcoming guests, maintaining communal areas, and addressing resident needs. The ideal candidate should have experience in customer service and strong communication skills. Benefits include paid holidays, a Perkbox account for lifestyle perks, and a comprehensive career development program. Flexibility in working hours is essential to ensure continuous service throughout the year.

Benefits

28 days paid holiday

Birthday leave

Access to Perkbox

Royal London Pension

Recognition programs

Career development opportunities

24/7 Employee Assistance

Qualifications

• Experience in providing exceptional customer service.
• Ability to work in a multicultural environment.
• Strong communication skills, preferably multilingual.

Responsibilities

• Greet and welcome students and guests at the front desk.
• Maintain cleanliness and safety of communal areas.
• Conduct regular walkthroughs to survey the property.

Skills

Customer service experience

Communication skills

Organizational skills

Job description

A luxury accommodation provider in Manchester is seeking a Customer Service Assistant to offer exceptional service to students. The role includes welcoming guests, maintaining communal areas, and addressing resident needs. The ideal candidate should have experience in customer service and strong communication skills. Benefits include paid holidays, a Perkbox account for lifestyle perks, and a comprehensive career development program. Flexibility in working hours is essential to ensure continuous service throughout the year.