Luxury Retail Team Leader - Client Experience & Sales

Tiffany; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury retail company in Greater London is seeking a Team Manager to embody the brand and inspire teams to achieve excellence. The ideal candidate will have experience in retail, a proven sales record, and strong communication skills. Responsibilities include driving sales, coaching staff, and fostering client relationships. This role offers competitive benefits and a supportive team environment.

Benefits

Competitive pay

Medical, dental, and eyecare

Paid time off

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving sales results.
• Collaborative team player with strong communication skills.

Responsibilities

• Drive team accountability in delivering exceptional service.
• Lead by example and coach the team on the sales floor.
• Inspire clients and teams through authentic brand storytelling.

Skills

Sales results achievement

Interpersonal communication

Team leadership

Market understanding

Client relationship management

Education

College/university degree

Graduate Gemologist degree or relevant coursework

Tools

Point of Sales (POS) systems

Client tracking systems

Job description

A leading luxury retail company in Greater London is seeking a Team Manager to embody the brand and inspire teams to achieve excellence. The ideal candidate will have experience in retail, a proven sales record, and strong communication skills. Responsibilities include driving sales, coaching staff, and fostering client relationships. This role offers competitive benefits and a supportive team environment.