Luxury Hotel Front Desk Host – Craft Elite Guest Experience

Iconic Luxury Hotels - International; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel group in London seeks a passionate Receptionist to provide exceptional guest service and manage check-in/check-out processes. Ideal candidates will have previous experience in high-end hotels and strong communication skills. Responsibilities include ensuring the comfort of guests, providing personalized service, and maintaining a high standard of appearance. Career development opportunities and appealing perks are part of the package.

Benefits

Upselling incentive rewards

Employee recognition awards

Complimentary dry cleaning of uniform

Career development with recognised training providers

Qualifications

• Experience in working within 4* or 5* hotels is desirable.
• Keen eye for detail to make our guests feel welcome.
• Confidence with communicating with guests and colleagues.

Responsibilities

• Take pride in ensuring the wellbeing, satisfaction, and comfort of all guests.
• Provide a courteous, helpful, and friendly attitude to all guests at all times.
• Be confident in understanding all systems within Front Office including Opera Cloud.

Skills

Communication skills

Attention to detail

Personality

Tools

Opera Cloud

Microsoft Office

Knowcross

Job description

A luxury hotel group in London seeks a passionate Receptionist to provide exceptional guest service and manage check-in/check-out processes. Ideal candidates will have previous experience in high-end hotels and strong communication skills. Responsibilities include ensuring the comfort of guests, providing personalized service, and maintaining a high standard of appearance. Career development opportunities and appealing perks are part of the package.