Luxury Front of House Manager | 5-Star Hotel & Spa

Alexander Hotels; East Grinstead; On-site; GBP 29,000 - 35,000; Full time

Job summary

A distinguished hotel group in East Grinstead is seeking a Front of House Manager. In this role, you will oversee all guest services, hotel reception, and reception training, ensuring high standards and delivering exceptional hospitality. Ideal candidates will have a proven track record in a 4/5-star hotel environment, strong team management skills, and a passion for outstanding guest service. A competitive salary and great benefits, including holiday entitlements and discounts, are offered.

Benefits

4 weeks holiday rising to 5 weeks with service

Bank holidays

Free car parking

Employee uniform

Discounts on accommodation and treatments

Additional anniversary benefits

Qualifications

• Must be a well-presented front of house host with a warm disposition.
• Excellent eye for details and communication skills.
• Experience within the 4/5 Star Hotel Market is required.

Responsibilities

• Oversee all front of house service areas.
• Ensure high standards of guest service.
• Manage team training and performance.

Skills

Presentation skills

Attention to detail

Communication skills

Administration skills

Team management

Adaptability

Job description

A distinguished hotel group in East Grinstead is seeking a Front of House Manager. In this role, you will oversee all guest services, hotel reception, and reception training, ensuring high standards and delivering exceptional hospitality. Ideal candidates will have a proven track record in a 4/5-star hotel environment, strong team management skills, and a passion for outstanding guest service. A competitive salary and great benefits, including holiday entitlements and discounts, are offered.