Luxury Brand Account Manager: Prestige Retail Leader

Creedfragrances; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fragrance company based in Selfridges is seeking an Account Manager. This role involves overseeing the fragrance division, driving sales, and managing a team of Luxury Brand Ambassadors. Ideal candidates should have a background in luxury retail management, possess strong leadership qualities, and demonstrate exceptional customer service skills. This full-time role is crucial for delivering an unparalleled customer experience.

Qualifications

• Previous retail sales management experience ideally in a luxury environment.
• Ability to demonstrate a successful track record in leading and managing a team.
• High levels of attention to detail.
• Excellent communication skills both written and verbal.

Responsibilities

• Support the Business Manager in creating a luxurious customer experience.
• Lead, coach and inspire the team for high levels of service.
• Achieve sales and KPI targets as directed.
• Develop a strong sales plan with the Business Manager.

Skills

Retail sales management experience

Leading and managing a team

Attention to detail

Client/customer interaction

Problem-solving skills

Excellent communication skills

MS Office proficiency

Job description

A luxury fragrance company based in Selfridges is seeking an Account Manager. This role involves overseeing the fragrance division, driving sales, and managing a team of Luxury Brand Ambassadors. Ideal candidates should have a background in luxury retail management, possess strong leadership qualities, and demonstrate exceptional customer service skills. This full-time role is crucial for delivering an unparalleled customer experience.