Loyalty Promotions & Insights Specialist

Matalan; Knowsley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic retail company in the UK is seeking a Commercial Loyalty Assistant to support the delivery of its loyalty strategy. Responsibilities include reporting performance, implementing promotions, and working cross-functionally to enhance customer experiences. Ideal candidates should possess strong commercial acumen, attention to detail, and experience in data analytics. Benefits include a staff discount, wellbeing support, and career development opportunities.

Benefits

20% staff discount

Thrive Recognition Scheme

Wellbeing support from the Retail Trust

Life Assurance

Retail Rewards discounts

Pension Scheme

Career development access

Qualifications

• Experience planning promotions and reporting performance.
• Ability to deliver frictionless customer journeys.
• Organizational skills for managing diverse activities.

Responsibilities

• Support the Loyalty Manager in managing loyalty profitability.
• Report performance on loyalty benefits regularly.
• Implement discount codes and promotions.
• Manage store communication for offers.
• Collaborate with cross-functional teams.

Skills

Strong commercial acumen

Attention to detail

Comfortable with data

Experience with Excel and Power BI

Skilled in relationship building

B2C Retail experience

Job description

A dynamic retail company in the UK is seeking a Commercial Loyalty Assistant to support the delivery of its loyalty strategy. Responsibilities include reporting performance, implementing promotions, and working cross-functionally to enhance customer experiences. Ideal candidates should possess strong commercial acumen, attention to detail, and experience in data analytics. Benefits include a staff discount, wellbeing support, and career development opportunities.