Logistics Customer Care Apprentice

Dachser; Rochdale; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading logistics provider in Rochdale is seeking a customer service apprentice to manage enquiries, coordinate with suppliers, and support operational activities. The role emphasizes building strong relationships and ensuring efficient order processing within a dynamic logistics environment. Ideal candidates will possess excellent communication skills, organizational abilities, and a proactive approach to problem-solving, all of which contribute to a successful team atmosphere. Various benefits, including annual leave, employee discounts, and a pension plan, are offered to support your well-being.

Benefits

Free Car Parking

25 Days annual leave plus 8 days bank holiday

Life Assurance

Employee Assistance Programme

Employee Discounts

Pension Plan

Health Perks

Internal Referral Fees

Long Service Awards

Responsibilities

• Deliver high-quality customer service within agreed timeframes.
• Build and maintain strong relationships with customers and suppliers.
• Communicate proactively with partners, customers, and internal teams.
• Process orders accurately, including data entry and customs documentation.
• Monitor shipment progress and update stakeholders.
• Support daily operational activities within the department.
• Carry out administrative duties to ensure smooth workflow.
• Contribute to a positive, collaborative team environment.

Skills

Strong communication skills

Excellent organisational abilities

Proactive problem-solving skills

High attention to detail

Solid IT capability

Effective time management

Adaptable and flexible

Confident and approachable

Job description

A leading logistics provider in Rochdale is seeking a customer service apprentice to manage enquiries, coordinate with suppliers, and support operational activities. The role emphasizes building strong relationships and ensuring efficient order processing within a dynamic logistics environment. Ideal candidates will possess excellent communication skills, organizational abilities, and a proactive approach to problem-solving, all of which contribute to a successful team atmosphere. Various benefits, including annual leave, employee discounts, and a pension plan, are offered to support your well-being.