Senior Editor

Springer Nature Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading supplier of customized access solutions in London is seeking a Logistics Planner to provide support across the business. This role involves scheduling crews and equipment, monitoring efficiency, and ensuring outstanding customer service. The ideal candidate should possess problem-solving skills, intermediate IT literacy, and the ability to adapt under pressure. Experience in logistics planning is preferred. The company offers various perks including a salary sacrifice pension and learning opportunities.

Benefits

Salary sacrifice pension

Free Tool Hire

Life Assurance cover 3x salary

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Proven experience in logistics planning preferred.
• Approachable, maintaining regular contact with teams.
• Can remain calm under pressure and provide support.

Responsibilities

• Plan and schedule crews and vehicles for logistics operations.
• Monitor daily progress and adjust schedules as needed.
• Liaise with customers for updates on logistics requirements.

Skills

Scheduling multi-tasked fleet

Intermediate IT literacy

Problem-solving skills

Customer service experience

Tools

Zendesk

Microsoft Suite

Job description

Working within Resource Team, the Logistics Planner will provide support to the whole business. Contribute to logistics planning, through the allocation of resource (crews/vehicles and 3rd parties). Monitor costs and efficiency whilst ensuring outstanding customer service.

Key Responsibilities

• Plan and schedule crews, vehicles, and equipment, creating activity plans that follow established procedures and ensure on‑time delivery.
• Monitor daily progress and adjust schedules proactively to manage delays, resource shortages, or changing customer requirements.
• Respond to enquiries promptly and professionally, ensuring clear and accurate information is provided.
• Communicate effectively with field crews, ensuring operatives have all necessary instructions, documentation, and safety information to complete work efficiently and safely.
• Liaise with customers to provide updates on logistics requirements, changes, or potential impacts to delivery schedules.
• Maintain accurate records of schedules, bookings, and resource allocations.
• Liaise with suppliers and internal teams to ensure cost‑effective solutions that meet customer requirements within budget and timescales.
• Book and administer third‑party haulage and labour, ensuring accurate billing through correct PO raising, receipting, and reconciliation against POD/POC documentation.
• Monitor supplier performance and elevate issues where service levels fall below expectations.
• Identify opportunities to optimise routes, loads, and resource utilisation to reduce cost and improve service.
• Ensure all logistics activities comply with relevant safety, legal, and operational standards, including vehicle, driver, and site requirements.
• Support incident reporting and investigation where logistics‑related issues occur.
• Prepare documents for use by the Resource team and other departments.
• Extract and combine data to generate standard reports.
• Contribute to process improvements by identifying inefficiencies and recommending changes to planning, scheduling, or supplier management processes.

The Ideal Candidate

• Approachable and maintains regular contact with individuals who depend on or who influence own work.
• Proven experience & success in scheduling a multi‑tasked fleet of wagons & operatives preferable, though not essential.
• Obtains and uses necessary information to make decisions, however, refers decisions to others, when appropriate.
• Intermediate IT literacy skills, Microsoft Suit. Ability to learn and work with new systems
• Knowledge of Zendesk and resource planning software is desirable
• Knowledge of the hire and roadways industries is desirable
• Problem solving skills overcome obstacles or improve existing processes.
• Customer service experience would be beneficial.
• A flexible ‘can do’ attitude, remaining calm under pressure and acting as a support for the rest of the team.

What We Can Offer You

• Salary sacrifice pension
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in‑house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well‑known brands
• Discounts on HP products
• EE mobile contract discount offers
• Health Shield (discounted premiums on health care cash plan)
• Employee Assistance Programme
• Virtual GP Service
• Will Writing & Funeral Concierge Service
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

TPA Portable Roadways is a leading supplier of customised temporary access solutions in Europe. We specialise in providing versatile access equipment for various industries while prioritising health and safety.

At TPA, we offer tailored solutions to meet your specific needs, drawing from our industry expertise in handling complex projects. Our versatile equipment is designed to adapt to diverse environments, ensuring seamless access across different terrains. Safety is our utmost priority, and we adhere to stringent standards to provide a secure working environment.

We have established long‑term partnerships with industry leaders, highlighting our reliability and commitment to excellence. With an innovative approach, we transform ambitious ideas into practical realities, delivering exceptional temporary access solutions.

Join our dynamic team at TPA and be part of our success in providing outstanding services. Explore exciting career opportunities today and contribute to our mission of delivering exceptional temporary access solutions to our valued clients.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workfor