Local Account Manager

Rentokil Initial plc; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pest control service provider is looking for a Local Account Manager in Milton Keynes. This field-based role focuses on managing relationships with Tier 1 and Tier 2 local accounts while conducting account reviews and identifying service expansion opportunities. Candidates should be self-motivated with strong problem-solving and communication skills. This role emphasizes collaboration and delivering quality results under pressure. Applications are open until 30/1/26.

Qualifications

• Solid exposure within the Pest Control industry.
• Minimum of 2 years in a front-line service/sales role.
• Self-motivated with excellent problem-solving abilities.

Responsibilities

• Conduct full site surveys for account reviews.
• Identify and resolve outstanding debt issues.
• Collaborate with team members for a seamless customer experience.

Skills

Customer service skills

Problem-solving

Communication skills

Education

Completed Level 2 RSPH or BPCA

Completed Customer Service Apprenticeship

Job description

Rentokil Pest Control - Local Account Manager - Area 8

Are you looking for your next promotional opportunity?

We are excited to announce the launch of a brand new role within the business designed to bridge

the gap between service and sales.

We currently have an internal promotional opportunity for a Local Account Manager to join our

dedicated team in Area 8.

The Role

This is a field based role managing relationships with our Tier 1 and Tier 2 local accounts. You will

work closely with our indoor sales support team, who will book your appointments, typically four

face-to-face account reviews per day.

• Customer Reviews: Conducting full site surveys to ensure specifications are up to date and effective.
• Problem Solving: Identifying and resolving outstanding debt issues and addressing service risks before they escape.
• Growth: Recognising opportunities for additional services and raising high-quality leads.
• Collaboration: Working alongside LOM’s, Surveyors, Technicians, and RAM’s to ensure a seamless customer experience.

Requirements

• Solid exposure within the Pest Control industry
• Completed Level 2 RSPH or BPCA
• Completed Customer Service Apprenticeship
• Must have worked in a front-line service/sales role for a minimum of 2 years
• Self-motivated and an excellent problem solver
• Demonstrate excellent customer service and communication skills.
• Resilient with a positive attitude
• Ability to work well under pressure and meet business targets
• Proven ability to deliver results and act commercially

Benefits

All salary and benefits will be discussed at the application stage with the Hiring Manager.

Closing date for applications 30/1/26.