Linen Porter: Guest-Focused Laundry Pro

Intercontinental Hotels Group; Manchester; On-site; GBP 27,000; Full time

Job summary

An international hotel chain in Manchester is seeking a dedicated Linen Porter to join the team on a full-time basis. Responsibilities include ensuring linens are clean and well-presented, managing inventory, and assisting guests. The ideal candidate will have a passion for service and previous cleaning experience. This role offers competitive pay at £12.60 per hour, alongside extensive benefits including training and career progression opportunities.

Benefits

Access to IHG Hotels & Resorts family benefits

Extensive training and career progression programmes

Financial wellbeing app Wagestream

Taxi subsidy for late shifts

Meals on duty

28 days holiday per year

Sick pay and life insurance benefits

Discounts at hotels and restaurants

Refer-a-Friend programme

Qualifications

• Previous experience in hotel cleaning, such as room attendant or public-area cleaner.
• Ability to handle guest queries and complaints effectively.

Responsibilities

• Launder, fold, and place sheets, towels, and pillowcases in each room.
• Count inventory and distribute amenities to rooms.
• Assist guests with queries and handle complaints.
• Collaborate with the hotel team to improve service.

Skills

Passion for delivering excellent service

Experience in hotel cleaning

Handling guest queries and complaints

Willingness to learn new skills

Job description

An international hotel chain in Manchester is seeking a dedicated Linen Porter to join the team on a full-time basis. Responsibilities include ensuring linens are clean and well-presented, managing inventory, and assisting guests. The ideal candidate will have a passion for service and previous cleaning experience. This role offers competitive pay at £12.60 per hour, alongside extensive benefits including training and career progression opportunities.