Leasing Associate

Dandara Group; Salford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading property management firm in Altrincham is seeking a Leasing Associate to be the first point of contact for leasing enquiries. The role involves managing leads, updating listings, and providing excellent customer service. The ideal candidate will have strong organizational and communication skills, a good command of Microsoft Office, and the ability to adapt to changing business needs. The position offers a competitive compensation package and involves a flexible work-from-home option after probation.

Benefits

Performance-based discretionary bonus

33 days of holiday

Up to 5% matched pension contributions

Comprehensive health benefits

Employee benefits discount platform

Qualifications

• Proactive approach with excellent organisational skills.
• Strong written and verbal communication skills.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Manage enquiries and leads via phone and email.
• Qualify leads and book viewings across sites.
• Keep portals and listings up to date.
• Carry out market research and competitor analysis.
• Ensure accurate data entry and system management.
• Maintain communication with internal teams and applicants.
• Meet deadlines and performance targets.
• Provide high-quality customer experience.

Skills

Organisational skills

Written communication

Verbal communication

Microsoft Office knowledge

Database or booking systems experience

Job description

Join the team at Dandara Living as a Leasing Associate – Altrincham

Dandara Living, a prominent division of the Dandara Group, is at the forefront of designing, developing, and managing bespoke residential properties in the UK’s thriving Build to Rent sector. Operating one of the largest regional portfolios, we handle over 5,000 multifamily and single-family homes, with plans to introduce an additional 8,000 apartments and student beds nationwide.

As we continue to expand and enhance our services, we’re looking for a driven and organised Leasing Associate to join our New Business team based at our head office in Altrincham. This role is a key part of the leasing journey and offers a fantastic opportunity to get stuck into a fast-paced, customer-focused environment.

Shift Pattern

Monday to Friday / 8am to 5pm

1 in 2 Satrudays, Saturdays 10am-3pm with a day off in the week

Following a successful probation period, you'll have the flexibility to enjoy some work‑from‑home days

About the Role

The Leasing Associate will be the first point of contact for new leasing enquiries, managing leads and supporting the site teams to ensure a smooth, seamless process for prospective tenants. You’ll help us maintain our high standards of service while juggling deadlines, priorities, and a variety of tasks.

What You Will Do

• Manage enquiries and leads via phone and email
• Qualify leads against set criteria and book viewings across sites
• Keep portals and listings up to date
• Carry out market research and competitor analysis
• Ensure accurate data entry and system management
• Maintain strong communication with internal teams and external applicants
• Work to deadlines and performance targets
• Provide a consistent, high-quality customer experience

What You Will Have

• Great organisational skills and a proactive approach
• Strong written and verbal communication
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Experience with database or booking systems (desirable)
• Flexiblityand adaptability to support evolving business needs

What We Will Offer You

Joining Dandara Living means becoming part of a market leader in the Build to Rent sector known for our innovative designs and quality property management services. Our competitive compensation package includes:

• Performance-based discretionary bonus
• 33 days of holiday including bank holidays, with the option to purchase additional days
• Up to 5% matched pension contributions
• Comprehensive health benefits and life assurance
• Access to our employee benefits discount platform

Important Note for Recruitment Agencies

Please refrain from sending unsolicited resumes directly to our employees or offices. All unsolicited resumes received will be considered our property, and any candidate submissions via such resumes will be treated as referrals without any fees due.