Learning and Visitor Assistant

Voluntary Action Sheffield; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-based interest organisation in Sheffield is looking for a Learning and Visitor Assistant for a one-year fixed term role. This position involves engaging with visitors, leading educational sessions, and assisting with venue bookings. Ideal candidates should have customer service skills and experience working with children. This role offers a supportive working environment and the opportunity to gain diverse experience. Pay is £12.60 per hour with variable hours based on needs.

Qualifications

• Friendly and approachable individual with confidence in speaking to visitors.
• Previous experience working with children and young people.

Responsibilities

• Lead and assist in delivering school sessions and public openings.
• Support weekday venue hire bookings, including room setup and refreshments.
• Provide warm welcome and raise awareness of fundraising programs.

Skills

Customer service skills

Experience supporting children and young people

Job description

Job Description

The Green Estate Community Interest Company

Post Title

Learning and Visitor Assistant (One Year Fixed Term with potential to be permanent)

Salary

£12.60 per hour based on FTE on £24,570 per annum

Hours

Variable hours working as and when required, to be mutually agreed. The shifts most required will be Monday-Wednesday and the first Sunday of every month from April to September.

Organisation

The Green Estate Community Interest Company

Are you a friendly and approachable individual with great customer service skills and confidence in speaking to visitors, school parties and corporate groups?

This is an exciting opportunity to join our friendly team to help all our visitors and school parties enjoy their visit to The Green Estate and Sheffield Manor Lodge, and day bookings across our other buildings. You will help visitors make marvellous memories by leading and assisting in the delivery of a variety of school sessions, public openings on selected Sundays and school holidays, and Monday night talks. You will also support the delivery of weekday venue hire bookings in Manor Oaks House, Studio 3 and the Discovery Centre which will include setting out the room, handling refreshments and resetting the room for the next booking.

This varied role will include sharing the rich Tudor heritage of the site, inspiring primary age children as they learn about the stone age and supporting The Green Estate in its goal to become an Urban Resilience demonstrator. As the first point of contact you’ll provide a warm welcome to new and current visitors. You will also raise awareness of our fundraising programmes and how a donation can support the upkeep of our historic site.

We require someone with previous experience of supporting children and young people. In return we can offer you a friendly and supportive working environment within a unique and diverse organisation. This is an exciting and varied role which will enable the individual to gain a range of experience and skills.

Closing Date

8.00am, Monday 19 th January 2026

Interviews will be held on Tuesday 27 th January 2026, with the start date as soon as possible

How to Apply

To apply please submit your cover letter and CV to [e-mail]. Please ensure your cover letter explains how you meet the criteria detailed in the Person Specification.

We reserve the right to close this vacancy early if we meet the right candidate so please do not delay in applying.

Location

Sheffield