Lead Dietetic Administrator

Transformationunitgm; Merthyr Tydfil; On-site; GBP 25,000 - 27,000; Part time

Job summary

A regional health organization in Merthyr Tydfil is seeking an enthusiastic individual for a part-time administrative role within their Dietetic Department. The position involves providing clerical support, supervising staff, and ensuring the smooth operation of outpatient services. Ideal candidates will have vocational level 3 training, excellent communication skills, and experience in a healthcare setting. Flexible working hours available, with opportunities for professional development.

Benefits

Generous leave

Pension plan

Career development opportunities

Qualifications

• Knowledge of secretarial or administrative procedures and systems.
• Experience of working in a hospital environment.
• Articulate with excellent verbal and written communication skills.

Responsibilities

• Assist with the smooth running of departmental outpatient clinic.
• Supervise band 2 Dietetic Clerical Assistants.
• Provide administrative support to clinical and management teams.

Skills

Excellent communication skills

Teamwork

Time management

Computer proficiency

Organizational skills

Education

Vocational Level 3 or equivalency

Tools

Microsoft Office

Oracle

Job description

Main area Administration and Clerical Grade Band 3 Contract 15 months (Fixed term/ Secondment until 31 March 2027 due to funding) Hours Part time - 18.75 hours per week Job ref 110-AC012-0126

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Kier Hardie University Health Park Town Merthyr Tydfil Salary £25,313 - £26,999 per annum pro rata Salary period Yearly Closing 14/01/2026 23:59

Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

This post is fixed term/secondment for 15 months ending 31st March 2027 due to funding.

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The opportunity has arisen for an enthusiastic, flexible to the needs of the service and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department.

We have a part time post of 18.75 hours per week available.The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams.

Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or ‘B1’ Level if you’ve learnt Welsh as an adult). This doesn’t mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the ‘Croeso Candidate!’ guide attached below for more information.

Main duties of the job

The post holder will assist with the smooth running of our departmental outpatient clinic and group education appointment system as part of our department wide administration and clerical services.

The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines.

Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve

• We treat everyone with respect

• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and/or Knowledge

• Knowledge of secretarial or administrative procedures and systems
• Experience and training to Vocational Level 3 or equivalency.

Experience

• Experience of using Microsoft Office packages.
• Experience of organisation and monitoring of administrative systems.
• Experience of working in a hospital environment.
• Experience of effective team working.
• Experience of supervising others.
• Experience of working in a dietetic team.
• Use of Oracle for ordering and receipting

Aptitude and Abilities Skills

• Articulate with excellent verbal and written communication skills.
• Able to deal with distressed patients/relatives.
• Able to develop, organise and accurately maintain effective administration systems.
• Able to manage and prioritise own and other’s workload and use own initiative.
• Confident and competent in using IT systems.
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Personal Qualities

• Display excellent team working and leadership qualities
• Is able to remain calm under pressure and offer a flexible approach to working
• Able to travel around all CTMUHB sites in a timely manner

We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance . For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.

Applications are welcome in either Welsh or English, with no preference given to the language used.

We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.

All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.

We are proud to be a Living Wage Employer.

Employer certification / accreditation badges