Laundry Operative

Sykes Cottages; Windermere; On-site; GBP 24,000; Full time

Job summary

A leading holiday rental company in Windermere is seeking a dedicated Laundry Operative to manage laundry operations and ensure properties are guest-ready. This role involves daily coordination, problem-solving, and effective communication with team members. You should possess strong attention to detail, a full clean driving licence, and the ability to thrive under pressure. The position offers a salary of £23,809.50 with additional bonuses and benefits such as enhanced leave policies and discounts.

Benefits

Performance bonus – up to 5% of salary

33 days holiday including bank holidays

Birthday off

Paid volunteering days

Employee savings scheme

Mental health support and health cash plan

Qualifications

• Ability to work independently and as part of a team.
• Previous experience as a Laundry Assistant is advantageous.
• Full, clean driving licence required.

Responsibilities

• Manage day-to-day laundry operations and liaise with suppliers.
• Count and check freshly laundered linen; record shortfalls or rejects.
• Conduct property inspections and maintain stock levels.
• Deliver clean linen using fleet vehicles when required.
• Promote excellent customer service to guests and owners.

Skills

Attention to detail

Problem-solving skills

Ability to work under pressure

Good numerical skills

Ability to use initiative

Job description

✨ Be Part of the Team that Powers Lakelovers! ✨

• Salary: £23,809.50 per annum
• Working Hours: 37.5 hours per week
• Days of Work: Monday to Saturday9am–5.30pm, with Sunday + one weekday off.
• Location: Our FriendlyWindermere, Cumbria Office

About the Role:

We’re looking for a dedicated, detail-oriented Laundry Operative to join our Lakelovers (Windermere)team. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.

You’ll need to multitask, stay organised, and collaborate effectively to help maintain our high standards. This is a flexible role suitable for both full-time and part-time applicants.

What You’ll Do:

• Manage day-to-day laundry operations and liaise with suppliers
• Count and check freshly laundered linen; record shortfalls or rejects
• Deliver clean linen using fleet vehicles when required
• Conduct property inspections, corrective cleaning, and special requests
• Prepare linen for weekly departures and maintain stock levels
• Manage soiled linen, keeping the area tidy before collection by suppliers
• Provide practical feedback to support departmental performance
• Promote excellent customer service to guests and owners
• Undertake any additional duties within the scope of the role as requested

What You’ll Bring

• ✅ Ability to work independently and as part of a team
• ✅ Strong attention to detail and problem-solving skills
• ✅ Calm under pressure, flexible and adaptable
• ✅ Good numerical skills and ability to use initiative
• ✅ Full, clean driving licence

🌟 Bonus points

ifyou have excellent written and verbal communication skills, a willingness to learn new skills in a fast-paced environment, previous experience as a Laundry Assistant, and are IT literate with the ability to update stock controls.

Who Are Lakelovers?

Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.

Why You’ll Love Working With Us

At Lakelovers & Sykes, we believe in doing right by our people:

• 🎉 Performance bonus – up to 5% of salary
• 🌴 33 days holiday (including bank hols) + extra days with long service
• 🎂 Your birthday off just because!
• 💙 Two paid volunteering days each year
• 🏆 Proud to be a BCorp – we care about people & planet
• 👶 Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay)
• 🏡 Generous discounts on stays for you, family & friends
• 💷 Employee savings scheme
• 🧠 24/7 mental health support and health cash plan
• 📈Loads of training & development opportunities

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Apply now

to join a friendly, supportive team who keep our laundry and properties running smoothly!