Key Account Director M/F

A Plus a Research Inc.; City of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A leading market research firm in London is seeking a Key Account Director to enhance strategic relationships with pharmaceutical and healthcare clients. Responsibilities include developing commercial strategies, managing negotiations, and collaborating closely with cross-functional teams to ensure client satisfaction. Ideal candidates will have over 10 years of experience in commercial roles and a strong understanding of the healthcare ecosystem, along with a Master's degree. The role offers a hybrid work model and a strong focus on work-life balance.

Benefits

Private health insurance

Early finish Fridays

Team days off site twice a year

Continuous training and career development opportunities

Dynamic, innovative work culture

Qualifications

• 10+ years’ experience in commercial roles within healthcare, consulting, or market research.
• Proven success managing major pharma accounts and building strategic partnerships.
• Experience in international and multicultural environments.

Responsibilities

• Develop and implement commercial strategy across key accounts.
• Identify and convert new business opportunities.
• Lead negotiations, proposals, and RFP responses.
• Manage revenue forecasting, pipeline, and account profitability.
• Collaborate with Customer Success Manager and Strategic Insight Lead.

Skills

Business development

Negotiation skills

Financial acumen

Healthcare ecosystem knowledge

CRM tools proficiency

Education

Master’s degree in Business, Marketing, Life Sciences or related field

Tools

Salesforce

HubSpot

Job description

Who we are

Do you want to contribute to better patient care and improve the well‑being of individuals? Our job is to help healthcare manufacturers and practitioners optimize their decisions by supporting them with reliable data and information.

APLUSA has been a pioneer in healthcare market research for over 30 years. Committed to the development of our teams, we achieve our mission while offering our 150 international employees the opportunity to thrive in meaningful and rewarding work.

Are you looking for a new challenge? Become part of the AplusA community!

YOUR CHALLENGE!

We are seeking a Key Account Director to lead and expand strategic relationships with major pharmaceutical and healthcare clients.

Your mission: drive growth, strengthen key partnerships, and identify high‑value commercial opportunities.

Key Responsibilities

• Develop and implement commercial strategy across key accounts
• Identify and convert new business opportunities (new clients, therapeutic area expansion, strategic partnerships)
• Lead negotiations, proposals, and RFP responses
• Manage revenue forecasting, pipeline, and account profitability
• Act as the strategic point of contact for clients; lead account planning and executive reviews
• Collaborate closely with the Customer Success Manager (CSM) and Strategic Insight Lead (SIL) to ensure client satisfaction and high‑quality delivery
• Represent APLUSA at conferences, client meetings, and industry events

Core Skills

• Strong business development and negotiation capabilities
• Experience managing large or global pharma accounts
• Solid financial and analytical acumen
• Deep understanding of the healthcare/pharma ecosystem
• Proficiency in CRM tools (Salesforce, HubSpot) and reporting tools

Profile

• Master’s degree (Business, Marketing, Life Sciences or related field)
• 10+ years’ experience in commercial roles within healthcare, consulting, or market research
• Proven success managing major pharma accounts and building strategic partnerships
• Experience in international and multicultural environments

Why You’ll Love Working With Us

• Collaborate with international teams and clients
• Play a key role in shaping the sales strategy of a fast‑growing company
• Benefit from continuous training and career development opportunities
• Thrive in a dynamic, innovative, and supportive work culture
• A strong focus on work‑life balance, with:
• Hybrid organisation: blending remote working and a central London office
• Private health insurance
• Early finish Fridays
• Team days off site twice a year
• A growing UK team in central London

Seniority level

Executive

Employment type

Full‑time

Job function

Business Development and Sales

Industries

Market Research

Location

London, England, United Kingdom