JOE & THE JUICE Assistant Store Manager – JOE & THE JUICE

Retailskillshub; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food & beverage company in London seeks an Assistant Store Manager to support daily operations, leading a team to optimize guest experiences and store performance. This role requires at least 2 years in a leadership position, preferably in a fast-paced environment, with a focus on team engagement and operational excellence. Join us to contribute positively to our company culture and guest satisfaction.

Benefits

Company events

Discounted or free food

Free fitness classes

Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Experience managing a team of more than 10 employees.
• Excellent interpersonal skills required.

Responsibilities

• Lead team members in alignment with company virtues.
• Recruit and onboard team members.
• Ensure a guest-first approach and build strong guest relations.
• Maintain a safe and healthy working environment.
• Create optimal store shift plans and manage employee absence.
• Own stock handling to ensure optimal inventory.
• Accountable for achieving defined KPI targets.

Skills

Interpersonal skills

Leadership

Motivated to lead

Job description

Assistant Store Manager – JOE & THE JUICE

Job type: Permanent

Posted: 17/11/2025

Deadline: 31/12/2025

Reference: RSH171125-1

As an Assistant Store Manager, you are responsible for assisting your Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences leading to an optimized overall store performance. Your overall success in this position depends on the degree to which you and the team can deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately, jointly with your Store Manager, you ensure store performance targets are met or exceeded through existing and new commercial company initiatives.

JOE & THE JUICE is a fast-growing, freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to 400+ stores across more than 20 countries with over 4,500 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe, and our concept extends beyond just the products themselves – to the people behind them.

Key responsibilities

• Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management: Accountable for building sales and optimising store EBITDA to achieve defined KPI targets.

KEY QUALIFICATIONS

• Minimum 2 years of experience in a similar leadership role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

KEY PERFORMANCE INDICATORS

• Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
• Employee Engagement: Employee engagement score, employee turnover, and quick quits
• Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
• Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA

WHY WORK WITH US

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

BENEFITS

• Company events
• Discounted or free food
• Free fitness classes

When applying, include:

• A covering note telling us about your motivation for applying for this role and why you are the perfect candidate for this opportunity.
• National Insurance number
• Licenses and Certificates (optional)
• Supporting Documents and URLs (optional)
• Right to work documents

We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company’s success: Positive Attitude, Inclusion, Social Ties, and Growth. By focusing on a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a strong sense of employee belonging

Equal opportunities

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.