IT Support Specialist L2: End-User Tech & AV Expert

Milestone Technologies, Inc.; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A technology solutions provider in Greater London is seeking an IT Support Specialist. You will aid employees by resolving technical issues, imaging computers, and troubleshooting networks. Strong communication skills and a minimum of 2 years of IT experience are required. This role involves configuration of multiple operating systems and supporting AV equipment. An ideal candidate is problem-solving oriented and capable of lifting equipment. Competitive compensation and opportunities for professional growth are offered.

Qualifications

• 2+ years of IT industry experience required.
• Experience troubleshooting Chrome OS and Mac, Windows.
• Strong verbal and written communication skills necessary.

Responsibilities

• Provide support for employees in person and online.
• Image and configure Mac, Windows, and Linux computers.
• Troubleshoot network issues and test AV equipment.

Skills

Technical support experience

Communication skills

Troubleshooting

Problem solving

Education

HS Diploma or GED

Tools

GSuite tools

Command-line Unix

VOIP systems

Job description

A technology solutions provider in Greater London is seeking an IT Support Specialist. You will aid employees by resolving technical issues, imaging computers, and troubleshooting networks. Strong communication skills and a minimum of 2 years of IT experience are required. This role involves configuration of multiple operating systems and supporting AV equipment. An ideal candidate is problem-solving oriented and capable of lifting equipment. Competitive compensation and opportunities for professional growth are offered.