IT Service Desk Engineer – MSP Growth & Training

Nextech Group; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A large Managed Service Provider is looking for an IT Support Engineer to join their Manchester team. The suitable candidate will have strong communication skills, a solid understanding of server and network fundamentals, and the ability to resolve technical issues. You will assist clients both remotely and onsite, ensuring their systems function efficiently. This role offers opportunities for training and career development within a supportive working environment. Don't miss your chance to grow with a leading company in tech support.

Benefits

Over-average annual leave

Local Government Pension Scheme membership

Free onsite parking

Strong training and career development pathways

Qualifications

• Strong understanding of server and network fundamentals.
• Ability to diagnose and resolve a variety of technical issues.
• Experience in MSP or multi-site support is advantageous.

Responsibilities

• Deliver remote and onsite technical assistance across client environments.
• Work on a fast-paced service desk with varied infrastructures.
• Assist senior engineers on installations, upgrades, and projects.

Skills

Strong communication skills

Customer-first mindset

Understanding of server and network fundamentals

Diagnosing technical issues

Experience with Microsoft Windows environments

Network support and management

Tools

Microsoft Windows Server

Active Directory

A/V technologies

Job description

A large Managed Service Provider is looking for an IT Support Engineer to join their Manchester team. The suitable candidate will have strong communication skills, a solid understanding of server and network fundamentals, and the ability to resolve technical issues. You will assist clients both remotely and onsite, ensuring their systems function efficiently. This role offers opportunities for training and career development within a supportive working environment. Don't miss your chance to grow with a leading company in tech support.