IT Operations Technician — Flexible Hours, Training & Growth

Middlesbrough College Group; Tees Valley; On-site; GBP 23,000 - 25,000; Full time

Job summary

An educational institution in the UK is seeking an IT Operations Technician to enhance digital services on campus. This full-time and permanent role involves ensuring smooth tech support for staff and students while requiring strong problem-solving skills and knowledge of IT systems. The ideal candidate has essential IT qualifications and a commitment to compliance and safeguarding practices. Benefits include health perks and professional development opportunities.

Benefits

Subsidised health scheme

Free gym membership

Confidential support

Extensive training and mentoring

Discounted parking on site

Qualifications

• Essential qualifications in Maths or English.
• Relevant IT qualification needed.
• Desirable to have ITIL v3 Foundation.

Responsibilities

• Ensure compliance with legal and industry standards.
• Provide technical support across systems and hardware.
• Collaborate to resolve IT issues promptly.

Skills

Customer service skills

Problem-solving abilities

Knowledge of Windows operating systems

Strong communication skills

Familiarity with Audio Visual platforms

Passion for technology trends

Education

Grade C or above in Maths or English (or equivalent)

Relevant IT qualification at Level 2

ITIL v3 Foundation or above

Job description

An educational institution in the UK is seeking an IT Operations Technician to enhance digital services on campus. This full-time and permanent role involves ensuring smooth tech support for staff and students while requiring strong problem-solving skills and knowledge of IT systems. The ideal candidate has essential IT qualifications and a commitment to compliance and safeguarding practices. Benefits include health perks and professional development opportunities.