Isle of Wight Guest Services Host Memorable Holidays

Holland & Barrett; Rookley Green, Bembridge, Filey, Tremayne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic holiday company in the UK seeks an enthusiastic Guest Services Team Member. You will be responsible for welcoming guests, managing check-ins, and resolving issues to ensure a memorable holiday experience. Candidates should possess strong supervisory and customer service skills, along with the ability to work flexibly, including evenings and weekends. This role offers exciting opportunities for personal growth and various employee perks.

Benefits

Discounts on holidays

On Park Discounts

Awards and Recognition

Qualifications

• Experience in the hospitality sector preferred.
• Ability to multitask and work in a team.

Responsibilities

• Assist with the running of the Guest Services department.
• Meet and greet guests, check them in, and make holiday bookings.
• Resolve guest complaints to ensure satisfaction.
• Liaise with colleagues to maintain excellent service.

Skills

Exceptional supervisory skills

Customer service skills

Organisation skills

Problem-solving abilities

Job description

A dynamic holiday company in the UK seeks an enthusiastic Guest Services Team Member. You will be responsible for welcoming guests, managing check-ins, and resolving issues to ensure a memorable holiday experience. Candidates should possess strong supervisory and customer service skills, along with the ability to work flexibly, including evenings and weekends. This role offers exciting opportunities for personal growth and various employee perks.