Intelligence Manager

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A community-focused organization based in Bristol is seeking an experienced Intelligence Manager. The role offers the advantage of hybrid working and involves supporting strategic decision-making through data-driven insights. Key responsibilities include managing projects, analyzing complex data, and communicating insights to senior stakeholders. Ideal candidates will possess strong Excel and Power BI skills alongside a background in data analytics. This position is a remarkable opportunity for individuals passionate about making a measurable impact.

Benefits

Flexible work arrangements

Health and wellbeing rewards

Opportunities for share purchases

Recognition awards and team events

Qualifications

• Experience in data analytics and reporting.
• Strong foundation in project management.
• Ability to communicate with senior stakeholders.

Responsibilities

• Deliver high-quality insights to inform business strategy.
• Manage multiple projects across a global team.
• Communicate insights to senior stakeholders.

Skills

Strong Excel skills

Power BI skills

Data analytics

Communication

Project management

Education

Degree in relevant field

Tools

Excel

Power BI

Job description

Intelligence Manager role based in Bristol with hybrid working

Support strategic decision making through data-driven insights

Requires strong Excel and Power BI skills

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We offer you a world of potential

As a Global Intelligence Manager, you will support strategic decision making by delivering data driven insights that enable growth and performance. Working closely with cross functional teams, you will identify trends, analyse behaviour, and develop a deep understanding of customer needs to inform business development, marketing, product strategy, and PR activity.

This is an exciting opportunity for someone with strong Excel expertise, proven experience analysing complex data, and the ability to translate insight into action using Power BI. You will partner with senior stakeholders, clearly communicating findings and influencing key decisions. If you are passionate about data, strategic thinking, and delivering measurable impact, this role offers the chance to make a real difference.

A role you will love

This role reports to the Senior Intelligence Manager and works as part of a global intelligence team. You will be responsible for delivering high quality insights that deepen understanding of customers, markets, and competitors, helping to inform business strategy and decision making.

Key Responsibilities:

• Managing multiple end to end projects within a global team, working across time zones with a primary focus on the UK
• Partnering with cross functional teams to design, manage, and distribute client, end user, and staff satisfaction surveys, delivering meaningful feedback and KPIs
• Communicating insights clearly and effectively to senior stakeholders across the business
• Designing and implementing robust research and data collection processes to ensure consistency and data quality
• Analysing large volumes of quantitative and qualitative data in Excel to identify trends and opportunities
• Developing and maintaining dashboards and reports in Excel and Power BI to track global satisfaction and survey metrics
• Producing a weekly internal intelligence newsletter and supporting ad hoc market and competitor research through desk based analysis
  

What will you bring to the role?

As our Global Intelligence Manager, you'll need a strong foundation of experience and skills to succeed. We're looking for someone who can:

• Utilise expertise in data analytics and reporting to turn raw data into actionable intelligence
• Think critically and successfully manage and analyse complex data in Excel to identify trends and opportunities
• Communicate effectively with stakeholders at all levels, both verbally and in writing including working with Senior level executives and relationship management teams
• Manage, update and develop online dashboards
• Leverage their educational background and significant experience in primary / consumer or market research and/or data analysis to uncover valuable insights
• Manage multiple projects efficiently and effectively, ensuring deadlines are met and deliverables are high quality
• Demonstrate an understanding of online research methodologies

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About the Team

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!