Insurance Sales & Service Specialist - Hybrid

Ask Acorn; Liverpool; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance company in Liverpool is seeking a Sales & Customer Service Representative to engage with new and existing clients. This role requires a strong focus on customer relationship management and sales skills, with some previous experience in the insurance sector preferred. Benefits include competitive salary, hybrid working, and ample personal development opportunities within a supportive team environment.

Benefits

35 days' holiday

24/7 mental health support

Flexible benefits

Recognition awards

Social events

Qualifications

• Ability to provide excellent rapport building skills.
• Experience in quoting and closing new or renewal business inquiries.
• Skills in handling sensitive information and following data protection principles.

Responsibilities

• Quoting and closing new or renewal business inquiries.
• Building and maintaining client relationships.
• Amending customer policies, payments, and schedules.
• Retaining clients at renewal.

Skills

Positive 'can do' attitude

Excellent verbal and written communication skills

Great listening skills

High level of accuracy and attention to detail

Good problem solver

Ability to work in a fast-paced environment

Ability to multi-task and manage time effectively

Patience and empathy

Excellent customer service skills

Education

Previous experience in Insurance or Financial Services Industry

Job description

A leading insurance company in Liverpool is seeking a Sales & Customer Service Representative to engage with new and existing clients. This role requires a strong focus on customer relationship management and sales skills, with some previous experience in the insurance sector preferred. Benefits include competitive salary, hybrid working, and ample personal development opportunities within a supportive team environment.