Inside Sales Rep

Belcan Corporation; Greater London; On-site; GBP 34,000 - 41,000; Full time

Job summary

A leading provider of qualified personnel is seeking an Inside Sales Representative to enhance customer satisfaction and increase sales. The successful candidate will develop client relationships, manage customer accounts, and provide product information effectively. A technical or electromechanical diploma is preferred, along with knowledge of mechanical products. This on-site permanent position offers competitive compensation and benefits. Join a diverse team committed to quality staffing solutions.

Benefits

Benefits & Pension Plan

Qualifications

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or pneumatics.
• Working knowledge of Microsoft Office applications and CRM systems.

Responsibilities

• Develop and maintain confidential client information using CRM software.
• Manage Customer Satisfaction and deliver exceptional service.
• Generate new and repeat sales by providing product information.

Skills

Customer service

Sales techniques

Technical product knowledge

Problem solving

Teamwork

Education

Technical or electromechanical diploma

Tools

Microsoft Office

CRM (Salesforce preferred)

Job description

Description: Job title: Inside Sales Representative

Permanent Position - on site

Location: London, ON
Area code: 519
Postal code: N6M
Salary: 65-75k
Benefits & Pension Plan

Keywords: #Sales.representative.jobs #industrial.products #technical.sales.representative.jobs

The Opportunity

Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.

Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.

Experience in Bearings, Power Transmission, and Industrial Products.

The Role

• Develop and maintain confidential client information utilizing internal CRM software.
• Manage Customer Satisfaction with all existing customers by delivering the utmost in customer service.
• Generate new and repeat sales by providing product and pricing information in a timely manner.
• Determine customer requirements and expectations to recommend specific products and solutions.
• Recommend alternative products based on cost, availability, or specifications.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
• Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required.
• Attend site visits and customer presentations with After Market Sales Rep as required.
• Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.

The Candidate

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or pneumatics.
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.
• Responsible and adaptable.
• Problem solving skills.
• Results-oriented and willingness to always offer superior service.
• Demonstrated skills in planning and organization of work.
• Good team spirit.

Belcan is a leading provider of qualified personnel to many of the world’s most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com

The use of the masculine gender has been adopted in order to facilitate reading and has no discriminatory intention.