Inside Sales Collaborative Account Manager

Lyreco; Telford; On-site; GBP 25,000; Full time

Job summary

A leading office supplies company based in Telford is seeking an Inside Sales Collaborative Account Manager to support the sales team. The ideal candidate will have a solid background in telephone-based sales and account management, with a strong determination to meet targets. You will build relationships with Field Sales colleagues and drive customer engagement through various channels. Attractive benefits include generous holiday entitlement and a pension scheme.

Benefits

31 days holiday, rising to 38

Pension & Life Assurance Scheme

Community volunteering days

Referral Scheme

Opportunity for career break after 3 years

Qualifications

• Previous experience of telephone-based sales.
• Experience in an account management and sales environment.
• Reliable, determined, and self-motivated to exceed performance targets.

Responsibilities

• Build strong relationships with Field Sales colleagues.
• Drive customer engagement through various channels.
• Deliver exceptional service and account development planning.

Skills

Telephone-based sales experience

Account management

Reliability and determination

Enthusiasm for sales

Target-driven

Job description

Inside Sales Collaborative Account Manager page is loaded## Inside Sales Collaborative Account Managerlocations: Telfordtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 8, 2026 (29 days left to apply)job requisition id: JR-1000026521**Position:I Inside Sales Collaborative Account Manager****Location: Donnington -Telford****Salary: £24,570k per annum plus monthly commission****Working hours: Monday to Friday 9am – 5.30pm**We are looking to recruit a **Inside Sales Collaborative Account Manager** to join our Inside Sales team at our Head Office in Telford.As a **Inside Sales Collaborative Account Manager** your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!**Benefits:** 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service**As a Inside Sales Collaborative Account Manager your responsibilities are:*** Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.* Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.* Deliver exceptional service and account development planning to ensure retention and targeted growth.* Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.**The ideal Inside Sales Collaborative Account Manager will have:*** Previous experience of telephone-based sales* Previous experience in account management & sales environment.* Reliable and determined in attitude, assesses own performance and strives to exceed.* Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.* Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.No agencies.#INDMPUKWith our core values of **Excellence, Passion, Respect** and **Agility** driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.