Infrastructure Team Lead - 24/7 Tech Support & Transformation

Acu IT; Market Drayton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading dairy firm in Market Drayton is seeking an Infrastructure Team Manager (Technical Support) to lead a team of engineers. Your role will involve ensuring scalable infrastructure and driving standardisation across cloud and on-prem systems. Ideal candidates will have experience in a 24/7 environment, strong technical grounding, and budget management skills. The role offers competitive salaries and a range of benefits, promoting a culture of continuous improvement and team development.

Benefits

Competitive salary

Annual bonus

Health Care Cash Plan

Private Medical Insurance

25 days holiday plus bank holidays

Pension Employer Contribution Scheme

Qualifications

• Experience in a 24/7 environment with pressure decision-making.
• Familiarity with manufacturing or industrial IT systems.
• Willingness to travel and participate in on-call escalation.

Responsibilities

• Lead and develop a team of infrastructure engineers and support specialists.
• Drive standardisation, automation, and continuous improvement.
• Manage vendors and service providers for performance and value.

Skills

Proven experience leading infrastructure or technical support teams

Strong technical grounding across networks, data centres/cloud, workplace tech, and ITSM

Clear communicator who can translate tech into business outcomes

Budget ownership and vendor management experience

Education

Degree or equivalent experience

Job description

A leading dairy firm in Market Drayton is seeking an Infrastructure Team Manager (Technical Support) to lead a team of engineers. Your role will involve ensuring scalable infrastructure and driving standardisation across cloud and on-prem systems. Ideal candidates will have experience in a 24/7 environment, strong technical grounding, and budget management skills. The role offers competitive salaries and a range of benefits, promoting a culture of continuous improvement and team development.