Indivdual Giving Manager

Greyhound Trust; England; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A charitable organization for retired dogs is seeking an Individual Giving Manager to create and deliver a brand new fundraising strategy. This hybrid role involves developing campaigns, engaging supporters, and managing budgets. Ideal candidates will have experience in individual giving and a strong understanding of marketing strategies. You'll have the opportunity to increase supporter engagement and contribute to a mission of finding homes for retired dogs across the UK. Applications are due by 6th January 2026.

Qualifications

• Experience of developing and evaluating acquisition or retention campaigns across various channels.
• A track record of delivering income growth.
• Demonstrable experience of donor development and stewardship.

Responsibilities

• Produce an overall individual giving strategy, annual plans, budgets, and KPIs.
• Create a sustainable programme to increase the supporter base.
• Plan and deliver engaging multi-channel fundraising campaigns.

Skills

Experience of working in individual giving/direct marketing

Ability to manage and monitor external suppliers

Experience of setting, managing and delivering against budgets

Understanding of legacy marketing

Strong understanding of supporter motivations

Tools

ThankQ CRM system

Job description

Where: Hybrid/Surrey at least two days a week

This is a unique opportunity for an Individual Giving Manager to design and deliver a brand new IG strategy. This is a new role - no previous post holder, no politics and no baggage!

The essentials are here though and will provide you with a fantastic springboard. Greyhound Trust has a very loyal and generous supporter base, administered on the ThankQ CRM system. However, they don’t experience a co-ordinated donor journey and would benefit from much better engagement from us. There is a huge opportunity for you to do this, and to reach potential supporters that may not have considered us before.

Your work will form part of a larger overall strategy to develop earned income streams and enhance our engagement with the public. The ultimate goal, to home more retired greyhounds across the UK.

Role Responsibilities to include:

• With the support of the Head of Income Generation produce an overall individual giving strategy, annual plans, budgets and KPIs for individual giving income.
• Create a sustainable programme – increasing the supporter base across all channels, including developing and deploying strategies and programmes to engage and motivate supporters.
• Plan and deliver engaging multi-channel fundraising campaigns and appeals.
• Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensure compliance with our gambling commission licence nationally and through branches.
• Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
• Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.

Person Specification to include:

• Experience of working in individual giving/direct marketing.
• A track record of delivering income growth, and establishing and embedding new programmes of activity.
• Experience of setting, managing and delivering against budgets, reporting on KPIs.
• Ability to manage and monitor external suppliers and agencies and specifically in working in partnership with supporters and suppliers to maximise outcomes.
• Experience of developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
• Demonstrable experience of donor development, journeys and stewardship.
• Understanding of legacy marketing.
• A strong understanding of supporter motivations and feelings and the ability to translate this into engaging and responsive communications and content.

Deadline for applications 6th January 2026

For a copy of the job pack please apply via this site.