Independent EAP Counsellor (Ipswich, England, UK)

TELUS Health; Remote; GBP 35,000 - 50,000; Part time

Job summary

A leading health service provider in Ipswich is seeking an Independent EAP Counsellor to manage online referrals and provide short-term, solution-focused counseling. The role offers flexibility in scheduling and requires relevant accreditations and experience in mental health. Ideal candidates will have expertise in workplace challenges and access to clinical supervision.

Benefits

Comprehensive support

Professional growth opportunities

Access to technology for management

Qualifications

• Accreditation from BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent required.
• Experience in short-term, solution-focused therapeutic models preferred.
• Regular professional clinical supervision arrangements should be in place.

Responsibilities

• Manage online referrals with prompt response times.
• Provide short-term, solution-focused counselling (3-12 sessions).
• Collaborate with Provider Services team on risk management.

Skills

Short-term counselling interventions

Assessment and support planning expertise

Understanding of organisational dynamics

Knowledge of local therapeutic resources

Education

Diploma-level qualification + 3 years post-qualification experience

Job description

Independent EAP Counsellor (Ipswich, England, UK)

1 week ago Be among the first 25 applicants

Direct message the job poster from TELUS Health

Recruiting for UK, Ireland, Netherlands & International markets | TELUS Digital | TELUS Health

📍Location: Ipswich, England, UK | 🔄Self‑Employed | ⏰ Flexibility to manage your own calendar |

Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements?

Benefits & Support

• Comprehensive Support – Thorough induction training with dedicated Team Managers
• Professional Growth – Diverse case exposure and enhanced short-term counselling expertise
• Flexibility – Full control over referral acceptance and scheduling
• Technology – Access to our intuitive Provider Hub platform
• Community – Strong peer relationships and ongoing management support
• Development – Regular audit feedback and free CPD Learning Line events
• Insights – Customer satisfaction data to inform your practice

What You’ll Do

• Manage online referrals with prompt response times
• Provide short‑term, solution‑focused counselling (3‑12 sessions)
• Connect with diverse clients facing varied workplace and personal challenges
• Maintain comprehensive case documentation and feedback
• Collaborate with our Provider Services team on risk management
• Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent
• Alternative: Diploma‑level qualification + 3 years post‑qualification experience + 450+ counselling hours
• Approach: Experience in short‑term, solution‑focused therapeutic models
• Supervision: Regular professional clinical supervision arrangements should be in place
• Insurance: Professional indemnity (minimum £1,000,000)
• Compliance: ICO registration as Data Controller

Ideal Experience

• Previous EAP experience preferred but not essential
• Assessment and support planning expertise
• Short‑term counselling interventions with workplace focus
• Understanding of organisational dynamics and work‑life challenges
• Knowledge of local therapeutic resources and referral pathways

Seniority level

• Not Applicable

Employment type

• Contract

Job function

• Health Care Provider

Industries

• Health and Human Services

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