Inbound Insurance Sales & Service Specialist

Acorn Group; Little Altcar; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance provider in Little Altcar is seeking a Sales & Customer Service Representative to join their team. The role involves quoting and closing new or renewal business inquiries, building client relationships, and supporting customers with policy amendments. Ideal candidates possess strong communication skills and a customer-first mindset. A total annual compensation of £25,877 - £27,515 plus performance bonuses is offered, along with benefits such as generous holidays and mental health support.

Benefits

35 days holiday including bank holidays

24/7 mental health support

Career development opportunities

Flexible benefits

Hybrid working options

Recognition awards and social events

Qualifications

• At least one year remaining on Graduate or Post-Study Work visa; no visa sponsorship.

Responsibilities

• Quote and close new or renewal business enquiries.
• Build and maintain long-standing client relationships.
• Amend customer policies, payments and schedules.
• Retain existing clients at renewal.
• Support customers with policy amendments.
• Work towards individual and team targets.
• Provide excellent rapport-building skills.
• Handle sensitive information and follow data protection principles.
• Adhere to FCA guidelines.
• Promote the brand in a professional manner.

Skills

Positive 'can-do' attitude

Excellent verbal and written communication

Great listening skills

High accuracy and attention to detail

Problem-solving ability

Capability to work in a fast-paced environment

Multi-tasking and time-management skills

Patience and empathy

Confident, polite telephone manner

Previous Insurance or Financial Services experience

Job description

A leading insurance provider in Little Altcar is seeking a Sales & Customer Service Representative to join their team. The role involves quoting and closing new or renewal business inquiries, building client relationships, and supporting customers with policy amendments. Ideal candidates possess strong communication skills and a customer-first mindset. A total annual compensation of £25,877 - £27,515 plus performance bonuses is offered, along with benefits such as generous holidays and mental health support.