Import Operator

Nirtl; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A specialist freight forwarding company in Hounslow is seeking an experienced import clerk to manage the import shipments from arrival to final delivery. The successful candidate will handle airfreight import documentation, coordinate with various stakeholders, and ensure customs clearance. Knowledge of airfreight procedures and a strong background in import operations are essential for this role. This position offers an opportunity to work in a dynamic team dedicated to ensuring smooth cargo movement and compliance with regulations.

Qualifications

• Experience in managing the full process of import shipments.
• Strong knowledge of airfreight import documentation.
• Ability to coordinate cargo movements effectively.

Responsibilities

• Manage the full process of import shipments from arrival to final delivery.
• Handle airfreight import documentation, including AWBs and invoices.
• Coordinate with airlines, shipping lines, and customers.

Skills

Import operations experience

Knowledge of airfreight import procedures

Understanding of customs clearance processes

Job description

We are recruiting for a company who deal with specialist freight forwarding and niche goods, they are looking for a bright, personable and experienced import clerk to join their team.

Key Responsibilities

• Manage the full process of import shipments from arrival to final delivery.
• Handle airfreight import documentation, including AWBs, invoices, packing lists, and certificates of origin.
• Coordinate with airlines, shipping lines, overseas agents, hauliers, and customers to ensure smooth cargo movement.
• Arrange customs clearance, working closely with internal or external customs brokers.
• Prepare and submit import entries.
• Track and monitor shipments, updating customers proactively on progress and resolving any issues or delays.
• Liaise with customers on shipment status, requirements, and any additional services needed.
• Raise files in the company’s freight management system, ensuring all costs and revenues are accurately recorded.
• Invoice files promptly and accurately in line with company policy.
• Support the team with sea and road import shipments when required.
• Ensure compliance with all HMRC and international trade regulations.
• Maintain and build good relationships with customers and suppliers.

Qualifications

• Experience in import operations.
• Strong knowledge of airfreight import procedures and documentation.
• Understanding of customs clearance processes.