Hybrid Repairs Scheduler — Drive Our In-House Service

Inside Housing Management; Bedford; Hybrid; GBP 28,000; Full time

Job summary

An innovative housing service in Bedford is seeking a Repairs Scheduler. This full-time role offers a competitive salary of £27,825.00 and includes a hybrid working pattern. Responsibilities involve arranging schedules for tradespeople, improving customer service, and ensuring effective communication. Ideal candidates will have experience in logistical planning and demonstrate excellent customer service skills. Additional benefits include a competitive pension scheme and free private healthcare.

Benefits

28 days annual leave

Contributory pension scheme

Free private healthcare

Discounted gym membership

Wellbeing services

Qualifications

• Experience of logistical planning or other comparable scheduling service.
• Organized approach to work with a positive attitude.
• Strong commitment to customer service.

Responsibilities

• Schedule the right colleague for each job effectively.
• Maximize first-time-fix rates and minimize travel.
• Communicate clearly to reduce customer disruption.

Skills

Logistical planning

Organizational skills

Excellent customer service

Good communication skills

IT skills

Job description

An innovative housing service in Bedford is seeking a Repairs Scheduler. This full-time role offers a competitive salary of £27,825.00 and includes a hybrid working pattern. Responsibilities involve arranging schedules for tradespeople, improving customer service, and ensuring effective communication. Ideal candidates will have experience in logistical planning and demonstrate excellent customer service skills. Additional benefits include a competitive pension scheme and free private healthcare.